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English as a Second Language: A Workplace Communications Primer
English as a Second Language: A Workplace Communications Primer is a one-day course designed to improve the ability of employees, particularly those whose second language is English, to avoid negativity and gain cooperation through positive, plain, and professional communications.
This course covers tone as well as literal meaning, while engaged in face-to-face conversations, on the phone, sending emails or videoconferencing. Word choices and how to put them together is covered in detail.
An instructor's guide, student manual, PowerPoint presentation, quick reference guide, and marketing advertorial are among the resources included in the training package.
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