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Microsoft Business Contact Manager 2010 Complete
Our one-level Microsoft Business Contact Manager 2010 training courseware and accompanying material includes all the information that students need to hit the ground running with this business management application.
Section One is all about getting started. First, installation and setup methods are covered. Then, an overview of the interface (with a focus on the new ribbon features and the Navigation Pane) is provided. Next, participants will learn about the Welcome Center, dashboards, and gadgets.
Section Two gets into working with the various objects provided in Business Contact Manager. Accounts, business contacts, opportunities, leads, business projects, project tasks, stores, and vendors are all covered in depth.
Section Three moves into some of Business Contact Manager's more advanced tasks and objects. First, object-related tasks such as bulk editing, user assignment, categorization, and follow-up flags are discussed. Then, business history (including phone logs and notes) and communication history will be covered. Next up is the sales pipeline, made up of sales stages and activities and lead scoring criteria. Finally, students will be introduced to the Products and Services dialog.
Section Four covers Business Contact Manager's marketing tools. Participants will learn all about call lists, mass e-mail campaigns, direct mail (print) campaigns, and mail merge.
Section Five will teach students ways to customize Business Contact Manager. To start, they will learn how to customize lists. Then, they will learn how to customize business contacts, accounts, and contact cards. Finally, they will receive an introduction to custom forms.
Section Six wraps up the course with information on reports. Tools for managing databases and importing and exporting information are also covered.
By the end of this in-depth Microsoft Business Contact Manager 2010 course, students will be ready to use this program to manage their business more effectively than ever. All courseware training materials are completely customizable.
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For every hour of training delivery it takes 40 hours of prep work to have quality training materials. A two-day training class of 7.5 hours per day can easily take 600 hours of work. Velsoft courseware means this work is done for you and delivered in MS Word format files so that you can make any changes you like; right down to taking our logo off and replacing it with yours. Velsoft courseware gives you the confidence of walking into your training session knowing you are prepared to give a great class.
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