The Professional Supervisor
Professional Supervisor Skills is a three day intensive courseware program ideal for newly promoted or aspiring supervisors who are motivated to succeed and excel in their new role. Participants learn the difference between managing and leading, how to deal with challenges, effective prioritization, professional communication habits, and team motivation. They will also develop skills on providing useful feedback and empowering their team to grow and flourish.
This training course has been designed to support trainers in offering a complete and comprehensive training experience. Get students thinking ahead, by providing them with pre-assignment materials several days in advance, then welcome them to your class with a student guide and pre-assessment. Upon completion, trainers will have the option to provide students with a post-assessment, quick reference tools, supplementary reading lists, and personalized follow-up, to help them assess their progress.
As always, Velsoft training materials are completely customizable, brandable, and editable based on the needs of both trainers and their students. Get started today!
How to Use This Guide
Session One: Course Overview
Session Two: Adjusting to Your Role
A Survival Guide
Making the Transition
Session Three: A Supervisor’s Responsibilities
Session Four: Action-Centered Leadership
The Action-Centered Leadership Model
Considering the Possibilities
Session Five: Making Plans
Old Sayings with Staying Power
Prioritizing Case Study
The Elements of Planning
Planning to Plan
Session Six: Setting Goals
Session Seven: Defining Leadership
What is Leadership?
Brief History of Leadership Studies
The Leadership Formula
Session Eight: The Situational Leadership Model
Understanding Your Comfort Zone
Session Nine: What’s Your Type? How About Mine?
Assessing Your Preferences
What Does it Mean To Have a Number?
Session Ten: Team Building Tips
What is a Team?
Advantages and Disadvantages of Teams
Session Eleven: Developing a High-Performing Team
The Five Stages of Team Development
How Can I Help?
Team Problem Solving
Session Twelve: Communication Skills
Active Listening Skills
The Communication Process
Session Thirteen: Motivating Employees
To Motivate or Instigate
Session Fourteen: Orientation and Onboarding
The First 48 Hours
How Did Your Orientation Rate?
Session Fifteen: Training Tips and Tricks
Guidelines for Effective Training
Developing Your Training Skills
Session Sixteen: Providing Feedback
Six Characteristics of Effective Feedback
Session Seventeen: Doing Delegation Right
What is Delegation?
Session Eighteen: Dealing with Conflict
The Conflict Resolution Process
The Problem Solving Process
Session Nineteen: Managing Disciplinary Issues
Recommended Reading List
Pre- and Post-Assessment Answer Keys
Personal Action Plan
What is Courseware?
Courseware has become the trainer’s preference amongst “Instructor-Led” course materials, and for good
reason. Courseware (course material delivered to our customers in an easy to use word processing format)
is designed and written to eliminate the preparation time and efforts needed to develop custom training
materials. Instructors are choosing to purchase Velsoft Courseware for the many benefits a pre-written
course can provide.
Courseware comes in an electronic format which offers several key advantages to trainers, including:
Instant access to the training materials through our unique Courseware Assurance Program, Flexibility in
customizing the course content to reflect the varying needs of their students, On-demand printing of
the materials, and Updates to the purchased courses can be received to ensure your students are getting
the most relevant and up-to-date information (this requires participation in our fee based courseware
assurance program). Velsoft Courseware has been designed with the needs of an instructor in mind. Our
training materials can be viewed and edited in Microsoft Word (or any word processing program) and
instructors have the rights to edit the content to suit their training plan. The range in the
availability of our Courseware titles means providing your students with access to lifelong learning.
Confidence in our Courseware training materials means confidence in your instructors’ ability to
effectively and successfully teach in the classroom. The unique resources included in every Velsoft
course offers instructors complete guidance throughout the training process.
Velsoft Courseware can provide your organization with effective training solutions that won’t break
your budget. At Velsoft we take pride in the quality of our products, and we take pride in our
pricing. Choose Velsoft Courseware to help your organization grow.