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Workplace Violence: How to Manage Anger and Violence in the Workplace
Workplace Violence: How to Manage Anger and Violence in the Workplace is a pertinent topic for all organizations today. Companies strive to create and maintain productive, innovative workplaces for people with competing interests, individual and team challenges, and in remarkable environments. This training course and its materials will help trainers deliver the definition of workplace violence, teach leading communication skills, problem diffusal, issue resolution using a problem-solving model , risk management, and establishing policies and procedures to help people work well together. For those times when violence does occur, participants will understand the value of a systematic approach to incident response, and how to proceed with the next steps.
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