Problem Solving and Decision Making

Part of the Human Resources Soft Skills Training Materials Library featuring high quality, fully customizable, print-on-demand training courseware titles for Human Resources .

This course provides everything you need to professionally deliver Problem Solving and Decision Making Performance training including editable training workbooks, instructor guide, activities and ice-breakers, pre-assignment, PowerPoint classroom slides, course outline, promotional advertorial, and recommended reading lists.

This course comes with:   Training Workbook Instructor Guide Activities & Ice Breakers Pre-Assignment PowerPoint Slides Course Outline Promotional Advertorial Recommended Reading Lists

You also receive:   Unlimited reprinting rights Unlimited number of users Unlimited rights to customize all course contents to suit your needs Questions? Would you like more information on this or any of our training courses?  Call us toll free 1-800-730-7115.

All Velsoft soft skills training courseware titles are completely customizable so you can easily edit each course to better suit your needs or the needs of your clients. Likewise, courses can be personalized to any organization in seconds giving you the ability to brand the material as your own. All courses come in Microsoft Word and PowerPoint formats for quick and easy editing. Print the materials as you need them, as many times as you like.

 

Problem Solving and Decision Making Performance Training Course    order now $ 995 course outline  •  download sample

Human Resources Training Library    order now $ 2495 complete bundle   •  best value     The complete Human Resources Soft Skills Training Materials Library includes:   Anger Management: Understand Anger - Yours and Others   Change Management: Change and How to Deal with it   Conducting Effective Performance Reviews   Conflict Resolution: Getting Along in the Workplace   Customer Service Training: Managing Customer Service   Hiring Smart: Behavioral & Performance Based Techniques   Orientation Handbook: Getting Employees Off to a Good Start   Performance Management: Managing Employee Performance   Problem Solving & Decision Making   Stress Management Training   Teamwork: Building Better Teams   Employee Dispute Resolution: Mediation through Peer Review   Diversity Training: Celebrating Diversity in the Workplace   Business Succession Planning: Developing and Maintaining a Succession Plan

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It works like this... each course (whether you purchase the course individually or as part of a library of related titles) comes with print-on-demand training workbooks, instructor guides, activities and ice-breakers, pre-assignments, PowerPoint classroom slides, course outlines, promotional advertorials, and recommended reading lists.

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By offering such flexible training solution, you will enjoy how easy it is to customize the training materials to meet your needs. You are allowed to make any changes to the content - including replacing our name with yours. Want to replace our examples and references to those of your own in order to enhance the training and your students' experience? No problem. Prewritten courseware saves you time any money and helps you better prepare for classroom training with well-researched and proven course materials.

Problem Solving and Decision Making Performance Course Outline

Day 1 Introductions, objectives, agenda Learning Style Inventory Scoring and interpretation Practical application in problem solving Define a “problem” Describe the “ideal” problem solver Identify the types of problems encountered The Problem Solving Model Define the problem Perception Definition Analysis Generate alternatives Brainstorming Checkerboard Adapt or build on the past Evaluate options Criteria checkerboard Day 2 Evaluate options Sort by category Rank order Advantages/disadvantages Pros/cons What I like Select the final solution Consensus Straw voting Multi-voting Negative voting Revisiting earlier Problem-Solving Outcomes Win/lose Lose/lose Win/win Other problem solving techniques Legitimize problems Best/worst/most probable Problems as Given/Problems as Understood Is/Is not Diagram/Fishbone Basic Questions Break into components Force field analysis Ask an expert Types of Decisions Autocratic Consultative Group Guidelines for making good decisions Making bad decisions Evaluations