This
course comes with:
Training
Workbook |
Instructor
Guide |
Activities
& Ice Breakers |
Pre-Assignment |
PowerPoint
Slides |
Course
Outline |
Promotional
Advertorial |
Recommended
Reading Lists |
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You
also receive:
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Unlimited reprinting
rights |
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Unlimited number of
users |
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Unlimited rights to
customize all
course contents to suit
your needs |
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Questions?
Would you like more information
on this or any of our training
courses? Call us toll free
1-800-730-7115. |
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All Velsoft soft skills training courseware titles are
completely customizable so you can
easily edit each course to better
suit your needs or the needs of your
clients. Likewise, courses
can be personalized to any
organization in seconds giving you
the ability to brand the material as
your own. All
courses come in Microsoft Word
and PowerPoint formats for
quick and easy editing. Print the
materials as you need them, as many
times as you like.
Using our soft skills training
materials is easy and cost effective.
It works like this... each course (whether you purchase the
course individually or as part of a library of related titles) comes with
print-on-demand training workbooks, instructor guides, activities and
ice-breakers, pre-assignments, PowerPoint classroom slides, course outlines,
promotional advertorials, and recommended reading lists.
Why write
Professional Supervisor when we've done it for
you? We've saved you thousands of hours.
We
do the prep work... you do the training.
By offering such flexible
training solution, you will enjoy
how easy it is to customize the training materials to meet your
needs. You are allowed to make any changes to the content -
including replacing our name with yours. Want to replace
our examples and references to those of your own in order to
enhance the training and your students' experience? No problem.
Prewritten courseware saves you time any money and helps you
better prepare for classroom training with well-researched and
proven course materials.
Professional Supervisor
Course
Outline
Day 1
The Role of the Supervisor
Moving from doing to planning
Making the transition
The problems new supervisors encounter
Supervisory responsibilities to your
organization, your team and yourself
The Thinking and Planning Process
Elements of planning
Setting goals and objectives
Six steps in the planning process
Prioritizing your workload
Leadership
Defining the meaning of leadership
The characteristics of leaders
Direction and support
Four styles of leadership
Four stages of followers
Applying situational leadership
Day 2
Working as a Team
The advantages and disadvantages of the team
concept
The four stages of team building
The supervisor’s role in each stage
Building a team: conduct and characteristics of
team members
Valuing the diversity of the team
Communication
Barriers to good communication
Developing good listening skills
Developing good questioning techniques
Understanding non-verbal messages: yours and
theirs
The importance of feedback and how to give it
Accepting feedback from others
Day 3
Orientation and Training
Defining expectations
Adult learning principles
How we learn
Motivation
What do we value in work?
Three fundamental motivational techniques
Motivational theories and how they apply in the
real world
Motivating without money
Delegation
Defining delegation
Why we avoid delegating
Why we should be delegating more
Guidelines to effectively delegate
Resolving conflict
Intervention strategies
Dealing with difficult people/situations
Basics of Discipline
Action without discipline
A commitment to action
The four-step process
Review
Personal Action Plan
Evaluation
Suggested Reading List |
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Velsoft
Courseware is the only company worldwide that offers soft
skills training materials in such a unique, flexible and easy-to-use solution.
Whether you choose to purchase an individual course title or the
full courseware training library, you still receive everything
you need to deliver professional soft skills training in a fully customizable, print-on-demand
format. |
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Our Valued Customers include:
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Enjoy our one-of-a-kind,
no hassle 90-Day Money Back Guarantee |
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What our Clients are saying: |
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"I cannot even describe what a great course I was
able to deliver...your courseware took me from spending weeks
building a program to spending just three days." |
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- C Caccioppoli |
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"...thank you Soft Skills
Courseware; you are a life and time saver for many of us who own
businesses! Kudos to you!" |
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- K. Lewis |
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"The way you have designed the
materials makes this a very simple process...Thanks for helping
make my job so much easier." |
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- K. Huggins |
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"I have found the material
provided by Velsoft.com to be very user-friendly. The
arrangement of the materials are so well organized that it makes
my training very easy. I love the staff there as well because
each time I need assistance with something they are always
willing to help and the response time is remarkable. One of the
best things I came across on the Internet is Velsoft.com
Computer Training Software. I plan to continue my business
relations with them. It's a great company with great people." |
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Maryland |
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"[We] have been using your
courseware for a while. It is working really well. Every one
likes it. Thank you." |
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- P. Chu |
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"...The materials are
professional and extremely well written. There were no
surprises, each course is timed and allows the instructor to
know exactly where they should be at any time. This makes our
job as instructors much easier since the class was engaged,
entertained and informed. On completion of the courses, the
participants all rated the courses and the materials highly..." |
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- P. Lewis |
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"...With the Soft Skills
courseware we found the total package to be comprehensive but it
still allowed us to make customizations to link it specifically
to our business, making it more relevant to our staff. A
fantastic, comprehensive, customizable package..." |
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- R. Lowe |
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"I just want to tell you how much
your Soft Skills package has made my presentations work very
easy and interesting. There is no reasonable words I can use to
tell you how important and professional your material has been
put together. It really makes conducting workshops easy,
professional, and interesting. I would gladly recommend it to
anybody..." |
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- Thamanga,
South Africa |
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"I have been in the training
industry for over 20 years and this is the most well-rounded
courseware I've worked with. I would recommend it to any company
that values quality training." |
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- M. Gordon,
Texas |
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