This
course comes with:
Training
Workbook |
Instructor
Guide |
Activities
& Ice Breakers |
Pre-Assignment |
PowerPoint
Slides |
Course
Outline |
Promotional
Advertorial |
Recommended
Reading Lists |
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You
also receive:
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Unlimited reprinting
rights |
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Unlimited number of
users |
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Unlimited rights to
customize all
course contents to suit
your needs |
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Questions?
Would you like more information
on this or any of our training
courses? Call us toll free
1-800-730-7115. |
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All Velsoft soft skills training courseware titles are
completely customizable so you can
easily edit each course to better
suit your needs or the needs of your
clients. Likewise, courses
can be personalized to any
organization in seconds giving you
the ability to brand the material as
your own. All
courses come in Microsoft Word
and PowerPoint formats for
quick and easy editing. Print the
materials as you need them, as many
times as you like.
Using our soft skills training
materials is easy and cost effective.
It works like this... each course (whether you purchase the
course individually or as part of a library of related titles) comes with
print-on-demand training workbooks, instructor guides, activities and
ice-breakers, pre-assignments, PowerPoint classroom slides, course outlines,
promotional advertorials, and recommended reading lists.
Why write
Team Building: Developing High Performance Teams when we've done it for
you? We've saved you thousands of hours.
We
do the prep work... you do the training.
By offering such flexible
training solution, you will enjoy
how easy it is to customize the training materials to meet your
needs. You are allowed to make any changes to the content -
including replacing our name with yours. Want to replace
our examples and references to those of your own in order to
enhance the training and your students' experience? No problem.
Prewritten courseware saves you time any money and helps you
better prepare for classroom training with well-researched and
proven course materials.
Team Building: Developing High Performance Teams
Course
Outline
Day 1
Introductions, learning objectives and agenda
Participants will be asked to complete a
questionnaire about sales and customer service
perceptions.
Discussion of pre-assignment
The Team Player Survey
Validating your style
Understanding your social and behavioral styles
Moving out of your comfort zone
Implications for change
The obsolescence of hierarchy
The downsizing of the workforce
The move to cooperation
Types of teams
Exploring High Performance Teams
Tuckman’s stages of teams
The Team Performance Model
Your role as the team leader
Setting goals
Communicating
Involving
Supporting
Assignment: Team Project
Review
Day 2
Reconnect
From Involvement to Empowerment
Developing competency
Building trust and collaboration
The Freedom for Creative Thinking
Barriers to creative thinking
Lateral thinking vs. vertical thinking
Left brain/right brain
The Six thinking hats
Team Problem-Solving
The pursuit of improvement
No lone rangers
Types of problems
Problem-solving tools
Decision-Making Climate
Developing an open atmosphere
Using leadership skills to reach consensus
The gradients of agreement
Facilitation Skills
Encouraging divergent thinking
Gathering points of view
Facilitating convergent thinking
Review
Day 3
Reconnect
Managing Team Conflict
Open communication
Sharing information
Methods for dealing with conflict
The six steps to conflict resolution
The Manager’s Role in Managing Change
Empathy
Communication
Participation
Helping the team move through the stages of
change
Assessing Team Projects
Presentations: The Coaching Model
Review
Personal Action Plan
Evaluation
Suggested Reading List |
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Velsoft
Courseware is the only company worldwide that offers soft
skills training materials in such a unique, flexible and easy-to-use solution.
Whether you choose to purchase an individual course title or the
full courseware training library, you still receive everything
you need to deliver professional soft skills training in a fully customizable, print-on-demand
format. |
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Our Valued Customers include:
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Enjoy our one-of-a-kind,
no hassle 90-Day Money Back Guarantee |
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What our Clients are saying: |
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"I have found the material
provided by Velsoft.com to be very user-friendly. The
arrangement of the materials are so well organized that it makes
my training very easy. I love the staff there as well because
each time I need assistance with something they are always
willing to help and the response time is remarkable. One of the
best things I came across on the Internet is Velsoft.com
Computer Training Software. I plan to continue my business
relations with them. It's a great company with great people." |
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- J. Glenn,
Maryland |
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"[We] have been using your
courseware for a while. It is working really well. Every one
likes it. Thank you." |
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- P. Chu |
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"The programs are comprehensive
and well planned. It is a complete turnkey system..." |
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- E. DuCoin |
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"...The materials are
professional and extremely well written. There were no
surprises, each course is timed and allows the instructor to
know exactly where they should be at any time. This makes our
job as instructors much easier since the class was engaged,
entertained and informed. On completion of the courses, the
participants all rated the courses and the materials highly..." |
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- P. Lewis |
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"...With the Soft Skills
courseware we found the total package to be comprehensive but it
still allowed us to make customizations to link it specifically
to our business, making it more relevant to our staff. A
fantastic, comprehensive, customizable package..." |
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- R. Lowe |
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"I just want to tell you how much
your Soft Skills package has made my presentations work very
easy and interesting. There is no reasonable words I can use to
tell you how important and professional your material has been
put together. It really makes conducting workshops easy,
professional, and interesting. I would gladly recommend it to
anybody..." |
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- Thamanga,
South Africa |
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"I have been in the training
industry for over 20 years and this is the most well-rounded
courseware I've worked with. I would recommend it to any company
that values quality training." |
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- M. Gordon,
Texas |
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"Velsoft materials has given me
the ability to expand my training business overnight by offering
great turn-key products that save time, money and effort. I have
more time to seek out new clients and grow my bottom line." |
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- A McCoy,
Texas |
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"The Velsoft curriculum (library)
has been a great addition to our training workshops.
The ability to customize and deliver training in smaller
components has increased our attendance dramatically." |
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- T. Ross |
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"The courses I ordered from Soft
Skills (Velsoft) have been extremely useful to me, in setting up
my own training consultancy. They are written in an
easy-to-follow format, and can easily be personalized for
various industries, and groups. I particularly like the
advertorials, as they include all the course contents, and again
are easy to modify with own material, photographs etc.
Thoroughly recommend – a great return on a modest investment." |
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- E. Schmidt |
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