Controlling the Interview
A good interviewer asks questions the right way, listens to answers, and
makes appropriate responses. Using these skills in combination can help
you control the direction of the interview.
Asking Questions the Right Way
There are basically two kinds of questions
A closed question asks for a special fact and generally gets a
pretty direct answer, often simply “Yes” or “No”.
An open-ended question is worded so that the other person will
have to stop and think. It generally gets a more complete and thoughtful
answer.
Used the right way, these questions are invaluable interviewing tools.
However, used the wrong way they can sabotage the interviewer’s best
intentions.
1. Can questions: Can the applicant do the job?
2. Will Questions: Will the applicant do the job?
When you are dealing with prospective employees who have little or no
experience in this particular field, or who are right out of school, you
may want to ask some hypothetical “can” and “will” questions.
- Hypothetical “Can” Questions.
- Hypothetical “Will” Questions.
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