Stephen Jackson, Performance-Based Interviewing, 2000
Jeffrey. A.Berman, Competence-based Employment Interviewing, Quorum Books, 1997.
James b. Weitzul, Evaluating Interpersonal Skills in the Job Interview, 1992
William S. Swan, PhD, How to Pick the right People, 1989
Tom Janz, Lowell Hellervik, David G. Gilmore, Behavior Description Interviewing, 1986
T. Janz , Behavioral Description Interviewing. Boston: Allyn & Bacon., 1986
T. Janz ‘The Patterned Behavior Interview: The Best Prophet of the Future is the Past’ in R.W. Eder
          and R.R. Ferris (eds), The Employment Interview, 158 – 68, Newbury Park, CA: Sage,
          1989.
G.P. Latham, ‘The Reality, Validity and Practicality of the Situational Interview’, in R.W. Eder and 
           G.R. Ferris (eds), The Employment Interview, 169 – 82, Newbury Park, CA: Sage., 1989
M.K. Stohr-Gilmore, and M.W. Stohr-Gillmore, and N. Kistler, ‘Improving Selection Outcomes
           with the Use of Situational Interviews: Empirical Evidence From a Study of Correctional
           Officers for New Generation Jails’, Review of Public Personnel Administration, 10 (2),
           1-18., 1989.
Neil Anderson, and Vivian Shackleton, Successful Selection Interviewing, Blackwell Publishers,
           Oxford, 1993.
James B Weitzul., Evaluating Interpersonal Skills in the Job Interview, A Guide for Human
           Resource Professionals, Quorum Books, New York., 1992

COMMUNICATION

McKay, Matthew, PhD, Davis, Martha, PhD, Fanning, Patrick, Messages: The Communication Skills Book, 1994
Murphy, Kevin J, Effective Listening, 1992