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Microsoft 365 Outlook: Online
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Course description
Get the skills you need to effectively use Microsoft Outlook Online with this training package from Velsoft.
After completing this course, students will be comfortable with using this web-based email application in their day-to-day workflow. The six lessons — getting started; working with email messages; organizing email; using the calendar workspace; using the people workspace; and using the to do workspace — include activities and review questions.
Each Velsoft course package comes complete with all the tools you need to deliver a comprehensive training session — an instructor guide, student manual, quick reference guide, PowerPoint slides, and more.
Course outline
About This Course
Course Prerequisites
Course Overview
Course Objectives
How to Use This Book
Lesson 1: Getting Started
TOPIC A: Getting Started with Outlook Online
Key Terms
Logging into Microsoft Office
Launching Outlook Online
The Outlook Online Interface
Notifications
Getting Help in Outlook Online
Activity 1-1: Getting Started with Outlook Online
TOPIC B: The Outlook Online Workspaces
The Mail Workspace
The Calendar Workspace
The People Workspace
The Files Workspace
The Microsoft To Do Workspace
Activity 1-2: The Outlook Online Workspaces
TOPIC C: Viewing Email Messages
Viewing Email Messages
Understanding Message Threads
Viewing Mail Folders
Identifying Read and Unread Messages
Identifying Message Icons
Activity 1-3: Viewing Email Messages
TOPIC D: Customizing Outlook
Accessing Outlook Online Options
Setting up Signatures
Configuring Automatic Replies
Customizing the Outlook Online Theme
Activity 1-4: Customizing Outlook Online
Summary
Review Questions
Lesson 2: Working with Email Messages
TOPIC A: Creating and Sending Email Messages
Creating a New Message
The Message Pane
Using the To, CC, and BCC Fields
Entering and Formatting Message Text
Sending or Discarding the Message
Using Drafts
Activity 2-1: Creating and Sending Email Messages
TOPIC B: Responding to Messages
Using Reply, Reply All, and Forward
Using the Message Pane with Replies
Using Suggested Replies
Activity 2-2: Responding to Messages
TOPIC C: Adding Items to a Message
Tagging Others in a Message
Attaching Files to a Message
Adding Pictures to a Message
Adding Emojis to a Message
Activity 2-3: Adding Items to a Message
TOPIC D: Managing Messages, Part One
Selecting Message(s)
Marking Messages as Unread/Read
Deleting Messages
Using the Deleted Items Folder
Using Undo
Printing Messages
Activity 2-4: Managing Messages, Part One
TOPIC E: Managing Messages, Part Two
Flagging Messages
Pinning Messages
Liking Messages
Saving Attachments
Marking a Message as Junk
Activity 2-5: Managing Messages, Part Two
Summary
Review Questions
Lesson 3: Organizing Email
TOPIC A: Managing Folders
Creating Folders
Renaming Folders
Moving Folders
Deleting Folders
Moving Messages to Folders
Marking a Folder as a Favorite
Activity 3-1: Managing Folders
TOPIC B: Using Categories
Customizing Categories
Creating Categories
Assigning an Item to a Category
Removing a Category from an Item
Activity 3-2: Using Categories
TOPIC C: Using Viewing Tools
The Focused Inbox
Toggling Conversation View On and Off
Sorting Email
Filtering Email
Activity 3-3: Using Viewing Tools
TOPIC D: Cleaning Up Messages
Using Archive
Using Sweep
Creating Rules
Managing Rules
Activity 3-4: Cleaning Up Messages
Summary
Review Questions
Lesson 4: Using the Calendar Workspace
TOPIC A: Getting Started
Opening the Calendar Workspace
Understanding the Calendar Workspace
Changing Your View
Navigating to a Date
Using Reminders
Using the My Day Pane
Activity 4-1: Getting Started
TOPIC B: Working with Events
Creating Events Using Quick View
Editing Events
Moving Events
Changing How an Event is Shown
Printing Events
Deleting Events
Activity 4-2: Working with Events
TOPIC C: Using the Event Window, Part One
Creating Events Using the Event Window
Adding and Formatting Text
Attaching Files
Activity 4-3: Using the Event Window, Part One
TOPIC D: Using the Event Window, Part Two
Applying a Category
Adding a Meeting Icon
Inviting People
Using the Events Window Calendar
Activity 4-4: Using the Event Window, Part Two
TOPIC E: Using Shared Calendars
Viewing Other Calendars
Adding Other Calendars
Sharing Your Calendar
Activity 4-5: Using Shared Calendars
Summary
Review Questions
Lesson 5: Using the People Workspace
TOPIC A: Getting Started
Opening the People Workspace
Understanding the People Workspace
Creating Contacts
Viewing Contact Details
Sort Your Contacts
Customizing Favorite Contacts
Activity 5-1: Getting Started
TOPIC B: Working with Contacts
Editing Contact Details
Communicating With Your Contacts
Deleting Contacts
Activity 5-2: Working with Contacts
TOPIC C: Using Contact Lists
Creating Contact Lists
Adding and Removing Members from a Contact List
Editing a Contact List
Communicating with a Contact List
Deleting a Contact List
Activity 5-3: Using Contact Lists
Summary
Review Questions
Lesson 6: Using the Microsoft To Do Workspace
TOPIC A: Getting Started
Opening the To Do Workspace
Understanding the Tasks Workspace
Viewing Task Lists
Sorting Tasks
Activity 6-1: Getting Started
TOPIC B: Working with Tasks
Creating Tasks
Marking a Task as Complete
Editing Tasks
Activity 6-2: Working with Tasks
TOPIC C: Managing Tasks
Setting a Reminder for a Task
Adding a Due Date to a Task
Assigning a Category to a Task
Attaching Files to a Task
Activity 6-3: Managing Tasks
Summary
Review Questions
Lesson Labs
Lesson 1
Lesson Lab 1-1
Lesson Lab 1-2
Lesson 2
Lesson Lab 2-1
Lesson Lab 2-2
Lesson 3
Lesson Lab 3-1
Lesson Lab 3-2
Lesson 4
Lesson Lab 4-1
Lesson Lab 4-2
Lesson Lab 4-3
Lesson 5
Lesson Lab 5-1
Lesson Lab 5-2
Lesson 6
Lesson Lab 6-1
Course Wrap-Up
Post-Course Assessment
Course Summary
Appendices
Keyboard Shortcut Quick Reference Sheet
Glossary
What you get
Instructor Guide
Velsoft Instructor Guides are the core of each training course. Our Instructor Guides lay out the training in simple, easy-to-follow instructions. You can also customize the Instructor Guides in order to personalize your training.
Student Manual
Each Instructor Guide - for each course - is paired with a Student Manual that you can present to your participants. This customizable Student Manual gives each participant the student version of the course you will be teaching.
Sample Files
Each Velsoft courseware title comes with a Lab Workbook loaded with activities and exercises to practice and reinforce the learners' understanding of the course objectives. Pre-made Sample Exercise Files are provided for use with the Lab Workbook so that you, as the trainer, do not have to prepare activity working files.
Powerpoint Deck
Courseware from Velsoft is designed to give you everything you need for use in the classroom or workshop. This includes PowerPoint slides for classroom use, prepared for you in advance.
Quick Reference Guide
Quick Reference Guides are a favorite tool for trainers to provide to their learners. Each Quick Reference Guide summarizes in two pages the most important elements in each courseware title.
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Unlimited users
Train as many people at your location as you like - forever. There is no per-user pricing or limit on the number of people that can be trained.
No annual renewal fees
This course comes with a perpetual license which means once you purchase it you never have to pay anything ever again.
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