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Microsoft 365 Outlook: Online

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Course description+

Get the skills you need to effectively use Microsoft Outlook Online with this training package from Velsoft.

After completing this course, students will be comfortable with using this web-based email application in their day-to-day workflow. The six lessons — getting started; working with email messages; organizing email; using the calendar workspace; using the people workspace; and using the to do workspace — include activities and review questions.

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Course outline+

About This Course

Course Prerequisites

Course Overview

Course Objectives

How to Use This Book

Lesson 1: Getting Started

TOPIC A: Getting Started with Outlook Online

Key Terms

Logging into Microsoft Office

Launching Outlook Online

The Outlook Online Interface


Getting Help in Outlook Online

Activity 1-1: Getting Started with Outlook Online

TOPIC B: The Outlook Online Workspaces

The Mail Workspace

The Calendar Workspace

The People Workspace

The Files Workspace

The Microsoft To Do Workspace

Activity 1-2: The Outlook Online Workspaces

TOPIC C: Viewing Email Messages

Viewing Email Messages

Understanding Message Threads

Viewing Mail Folders

Identifying Read and Unread Messages

Identifying Message Icons

Activity 1-3: Viewing Email Messages

TOPIC D: Customizing Outlook

Accessing Outlook Online Options

Setting up Signatures

Configuring Automatic Replies

Customizing the Outlook Online Theme

Activity 1-4: Customizing Outlook Online


Review Questions

Lesson 2: Working with Email Messages

TOPIC A: Creating and Sending Email Messages

Creating a New Message

The Message Pane

Using the To, CC, and BCC Fields

Entering and Formatting Message Text

Sending or Discarding the Message

Using Drafts

Activity 2-1: Creating and Sending Email Messages

TOPIC B: Responding to Messages

Using Reply, Reply All, and Forward

Using the Message Pane with Replies

Using Suggested Replies

Activity 2-2: Responding to Messages

TOPIC C: Adding Items to a Message

Tagging Others in a Message

Attaching Files to a Message

Adding Pictures to a Message

Adding Emojis to a Message

Activity 2-3: Adding Items to a Message

TOPIC D: Managing Messages, Part One

Selecting Message(s)

Marking Messages as Unread/Read

Deleting Messages

Using the Deleted Items Folder

Using Undo

Printing Messages

Activity 2-4: Managing Messages, Part One

TOPIC E: Managing Messages, Part Two

Flagging Messages

Pinning Messages

Liking Messages

Saving Attachments

Marking a Message as Junk

Activity 2-5: Managing Messages, Part Two


Review Questions

Lesson 3: Organizing Email

TOPIC A: Managing Folders

Creating Folders

Renaming Folders

Moving Folders

Deleting Folders

Moving Messages to Folders

Marking a Folder as a Favorite

Activity 3-1: Managing Folders

TOPIC B: Using Categories

Customizing Categories

Creating Categories

Assigning an Item to a Category

Removing a Category from an Item

Activity 3-2: Using Categories

TOPIC C: Using Viewing Tools

The Focused Inbox

Toggling Conversation View On and Off

Sorting Email

Filtering Email

Activity 3-3: Using Viewing Tools

TOPIC D: Cleaning Up Messages

Using Archive

Using Sweep

Creating Rules

Managing Rules

Activity 3-4: Cleaning Up Messages


Review Questions

Lesson 4: Using the Calendar Workspace

TOPIC A: Getting Started

Opening the Calendar Workspace

Understanding the Calendar Workspace

Changing Your View

Navigating to a Date

Using Reminders

Using the My Day Pane

Activity 4-1: Getting Started

TOPIC B: Working with Events

Creating Events Using Quick View

Editing Events

Moving Events

Changing How an Event is Shown

Printing Events

Deleting Events

Activity 4-2: Working with Events

TOPIC C: Using the Event Window, Part One

Creating Events Using the Event Window

Adding and Formatting Text

Attaching Files

Activity 4-3: Using the Event Window, Part One

TOPIC D: Using the Event Window, Part Two

Applying a Category

Adding a Meeting Icon

Inviting People

Using the Events Window Calendar

Activity 4-4: Using the Event Window, Part Two

TOPIC E: Using Shared Calendars

Viewing Other Calendars

Adding Other Calendars

Sharing Your Calendar

Activity 4-5: Using Shared Calendars


Review Questions

Lesson 5: Using the People Workspace

TOPIC A: Getting Started

Opening the People Workspace

Understanding the People Workspace

Creating Contacts

Viewing Contact Details

Sort Your Contacts

Customizing Favorite Contacts

Activity 5-1: Getting Started

TOPIC B: Working with Contacts

Editing Contact Details

Communicating With Your Contacts

Deleting Contacts

Activity 5-2: Working with Contacts

TOPIC C: Using Contact Lists

Creating Contact Lists

Adding and Removing Members from a Contact List

Editing a Contact List

Communicating with a Contact List

Deleting a Contact List

Activity 5-3: Using Contact Lists


Review Questions

Lesson 6: Using the Microsoft To Do Workspace

TOPIC A: Getting Started

Opening the To Do Workspace

Understanding the Tasks Workspace

Viewing Task Lists

Sorting Tasks

Activity 6-1: Getting Started

TOPIC B: Working with Tasks

Creating Tasks

Marking a Task as Complete

Editing Tasks

Activity 6-2: Working with Tasks

TOPIC C: Managing Tasks

Setting a Reminder for a Task

Adding a Due Date to a Task

Assigning a Category to a Task

Attaching Files to a Task

Activity 6-3: Managing Tasks


Review Questions

Lesson Labs

Lesson 1

Lesson Lab 1-1

Lesson Lab 1-2

Lesson 2

Lesson Lab 2-1

Lesson Lab 2-2

Lesson 3

Lesson Lab 3-1

Lesson Lab 3-2

Lesson 4

Lesson Lab 4-1

Lesson Lab 4-2

Lesson Lab 4-3

Lesson 5

Lesson Lab 5-1

Lesson Lab 5-2

Lesson 6

Lesson Lab 6-1

Course Wrap-Up

Post-Course Assessment

Course Summary


Keyboard Shortcut Quick Reference Sheet


What you get+

Instructor Guide

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Student Manual

Each Instructor Guide - for each course - is paired with a Student Manual that you can present to your participants. This customizable Student Manual gives each participant the student version of the course you will be teaching.

Sample Files

Each Velsoft courseware title comes with a Lab Workbook loaded with activities and exercises to practice and reinforce the learners' understanding of the course objectives. Pre-made Sample Exercise Files are provided for use with the Lab Workbook so that you, as the trainer, do not have to prepare activity working files.

Powerpoint Deck

Courseware from Velsoft is designed to give you everything you need for use in the classroom or workshop. This includes PowerPoint slides for classroom use, prepared for you in advance.

Quick Reference Guide

Quick Reference Guides are a favorite tool for trainers to provide to their learners. Each Quick Reference Guide summarizes in two pages the most important elements in each courseware title.

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