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Microsoft 365 Outlook: Part 1
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Course description
This version of Microsoft Office Outlook 365 incorporates new features that will assist with the management of email and personal information.
The eight lessons contained in this courseware are intended to help novice and more experienced computer users quickly learn how to use the Outlook email client. These lessons include: Getting Started with Outlook 365, Composing Messages, Reading and Responding to Messages, Managing Your Messages, Managing Your Calendar, Managing Your Contacts, Working with Tasks and Notes, and Customizing the Outlook Environment.
Course outline
About This Course
Course Prerequisites
Course Overview
Course Objectives
How to Use This Book
Lesson 1: Getting Started With Outlook 365
TOPIC A: Navigate the Outlook Interface
Email Addresses
Microsoft Outlook 365
Items and Folders
Components of the Outlook Interface
Components of the Ribbon
The Backstage View
The Mail Workspace
Mail Folders
Focused Inbox
Read and Unread Messages
Message Icons
The Calendar Workspace
The People Workspace
Additional Outlook Tools
Peeks
Activity 1-1: Navigating the Outlook Interface
TOPIC B: Perform Basic Email Functions
The Message Form
Message Form Tabs
Inline Replies
Replying to Messages
Forwarding Messages
Print Options
Moving Messages
The Deleted Items Folder
Activity 1-2: Performing Basic Email Functions
TOPIC C: Use Outlook Help
Using Tell Me
Accessing Advanced Help Options
Activity 1-3: Getting Help in Microsoft Outlook 365
Summary
Review Questions
Lesson 2: Composing Messages
TOPIC A: Create an Email Message
The Address Book
Microsoft Exchange Server
Global Address List
MailTips
Activity 2-1: Creating an Email Message
TOPIC B: Check Spelling and Grammar
The AutoCorrect Feature
The Spelling and Grammar Checker
Components of the Spelling and Grammar Dialog Box
Activity 2-2: Checking Spelling and Grammar
TOPIC C: Format Message Content
Message Formats
Font Options
Paste Options
Paste Special
Live Preview
The Mini Toolbar
Activity 2-3: Formatting Message Content
TOPIC D: Attach Files and Items
Attachments
Saving Attachments
Creating Attachments
Outlook Items as Attachments
Attachment Reminder
Activity 2-4: Attaching a File to a Message
TOPIC E: Enhance an Email Message
The Illustrations Group
SmartArt
The Screenshot Tool
The Text Group
Quick Parts
WordArt
Contextual Tabs
The Background Removal Tool
Galleries
Styles
Themes
Activity 2-5: Attaching a File to a Message
TOPIC F: Manage Automatic Message Content
Stationery and Themes
Font Options
Signatures
Activity 2-6: Managing Automatic Message Content
Summary
Review Questions
Lesson 3: Reading and Responding to Messages
TOPIC A: Customize Reading Options
Desktop Alerts
Pane Views
Message Preview
Conversations
Mail Options
Activity 3-1: Customizing Reading Options
TOPIC B: Work with Attachments
Attachment Preview
Printing Attachments
Activity 3-2: Working with Attachments
TOPIC C: Manage Your Message Responses
The InfoBar
Voting Options
Tracking Options
The Resend Option
The Recall Option
Activity 3-3: Managing Your Message Responses
Summary
Review Questions
Lesson 4: Managing Your Messages
TOPIC A: Manage Messages Using Tags, Flags, and Other Commands
Marking Messages as Unread/Read
Color Categories
Flagging Messages for Follow-Up
Follow-Up Flag Options
The Ignore Conversation Command
Clean Up Commands
Activity 4-1: Managing Messages Using Tags, Flags and Other Commands
TOPIC B: Organize Messages Using Folders
Default Email Folders
Email Folders on the Server
Personal Folders
Activity 4-2: Organizing Messages Using Folders
Summary
Review Questions
Lesson 5: Managing Your Calendar
TOPIC A: View the Calendar
Types of Calendar Entries
Calendar Grid Arrangement Options
The Weather Bar
The Daily Task List
Calendar Layout Options
Overlaying Calendars with Schedule View
Deleting Calendars
Activity 5-1: Customizing Your Calendar View
TOPIC B: Manage Appointments
The Appointment Form
Creating Recurring Events
Reminders
Show As Options
The Private Option
Categorizing Appointments
Setting Appointment Priority
Searching Appointments
Printing Appointments
Forwarding Appointments
Activity 5-2: Managing Appointments
TOPIC C: Manage Meetings
The Meeting Scheduling Process
The Meeting Form
The Scheduling Assistant
The Room Finder Pane
Meeting Response Options
Updating a Meeting Request
Cancelling a Meeting
Proposing a New Time for a Meeting
Activity 5-3: Creating and Managing Meetings
TOPIC D: Print Your Calendar
Calendar Print Styles
Activity 5-4: Printing Your Calendar
Summary
Review Questions
Lesson 6: Managing Your Contacts
TOPIC A: Create and Update Contacts
Contacts
The People Workspace
The Contact Form
Tagging Contacts
Secondary Address Books
Importing Contacts
Forwarding Contacts
Deleting Contacts
Activity 6-1: Creating and Updating Contacts
TOPIC B: View and Organize Contacts
Electronic Business Cards
Contact Views
The People Pane
The Search People Tool
Contacts Print Styles
Activity 6-2: View and Organize Contacts
Summary
Review Questions
Lesson 7: Working with Tasks and Notes
TOPIC A: Create Tasks
Tasks
Task Form
Creating Recurring Tasks
Task Views
Server Tasks
Task Options
Print Tasks
Activity 7-1: Creating Tasks
TOPIC B: Manage Tasks
Searching Tasks
Assign Tasks
Tagging Tasks
Marking a Task as Complete
Moving Tasks
Activity 7-2: Managing Tasks
TOPIC C: Manage Notes
Notes
Note Form
Note Views
Categorizing Notes
Printing Notes
Activity 7-3: Creating and Managing Notes
Summary
Review Questions
Lesson 8: Customizing the Outlook Environment
TOPIC A: Customize the Outlook Interface
Setting General Outlook Options
Customizing Quick Access Toolbar Buttons
Moving the Quick Access Toolbar
Minimizing the Ribbon Interface
Customizing the Ribbon
Resetting Customizations
Activity 8-1: Customizing the Outlook Interface
TOPIC B: Create and Manage Quick Steps
Quick Steps
Using Quick Steps
Creating Quick Steps
The Manage Quick Steps Dialog Box
Resetting Quick Steps
Activity 8-2: Customizing the Outlook Interface
Summary
Review Questions
Lesson Labs
Lesson 1
Lesson Lab 1-1
Lesson 2
Lesson Lab 2-1
Lesson Lab 2-2
Lesson Lab 2-3
Lesson 3
Lesson Lab 3-1
Lesson 4
Lesson Lab 4-1
Lesson 5
Lesson Lab 5-1
Lesson Lab 5-2
Lesson 6
Lesson Lab 6-1
Lesson 7
Lesson Lab 7-1
Lesson 8
Lesson Lab 8-1
Course Wrap-Up
Post-Course Assessment
Course Summary
Appendices
Keyboard Shortcut Quick Reference Sheet
Glossary
Index
What you get
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Quick Reference Guide
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