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Microsoft 365 Outlook: Part 1

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Course description+

This version of Microsoft Office Outlook 365 incorporates new features that will assist with the management of email and personal information.

The eight lessons contained in this courseware are intended to help novice and more experienced computer users quickly learn how to use the Outlook email client. These lessons include: Getting Started with Outlook 365, Composing Messages, Reading and Responding to Messages, Managing Your Messages, Managing Your Calendar, Managing Your Contacts, Working with Tasks and Notes, and Customizing the Outlook Environment.

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Course outline+

About This Course

Course Prerequisites

Course Overview

Course Objectives

How to Use This Book

Lesson 1: Getting Started With Outlook 365

TOPIC A: Navigate the Outlook Interface


Email Addresses

Microsoft Outlook 365

Items and Folders

Components of the Outlook Interface

Components of the Ribbon

The Backstage View

The Mail Workspace

Mail Folders

Focused Inbox

Read and Unread Messages

Message Icons

The Calendar Workspace

The People Workspace

Additional Outlook Tools


Activity 1-1: Navigating the Outlook Interface

TOPIC B: Perform Basic Email Functions

The Message Form

Message Form Tabs

Inline Replies

Replying to Messages

Forwarding Messages

Print Options

Moving Messages

The Deleted Items Folder

Activity 1-2: Performing Basic Email Functions

TOPIC C: Use Outlook Help

Using Tell Me

Accessing Advanced Help Options

Activity 1-3: Getting Help in Microsoft Outlook 365


Review Questions

Lesson 2: Composing Messages

TOPIC A: Create an Email Message

The Address Book

Microsoft Exchange Server

Global Address List


Activity 2-1: Creating an Email Message

TOPIC B: Check Spelling and Grammar

The AutoCorrect Feature

The Spelling and Grammar Checker

Components of the Spelling and Grammar Dialog Box

Activity 2-2: Checking Spelling and Grammar

TOPIC C: Format Message Content

Message Formats

Font Options

Paste Options

Paste Special

Live Preview

The Mini Toolbar

Activity 2-3: Formatting Message Content

TOPIC D: Attach Files and Items


Saving Attachments

Creating Attachments

Outlook Items as Attachments

Attachment Reminder

Activity 2-4: Attaching a File to a Message

TOPIC E: Enhance an Email Message

The Illustrations Group


The Screenshot Tool

The Text Group

Quick Parts


Contextual Tabs

The Background Removal Tool




Activity 2-5: Attaching a File to a Message

TOPIC F: Manage Automatic Message Content

Stationery and Themes

Font Options


Activity 2-6: Managing Automatic Message Content


Review Questions

Lesson 3: Reading and Responding to Messages

TOPIC A: Customize Reading Options

Desktop Alerts

Pane Views

Message Preview


Mail Options

Activity 3-1: Customizing Reading Options

TOPIC B: Work with Attachments

Attachment Preview

Printing Attachments

Activity 3-2: Working with Attachments

TOPIC C: Manage Your Message Responses

The InfoBar

Voting Options

Tracking Options

The Resend Option

The Recall Option

Activity 3-3: Managing Your Message Responses


Review Questions

Lesson 4: Managing Your Messages

TOPIC A: Manage Messages Using Tags, Flags, and Other Commands

Marking Messages as Unread/Read

Color Categories

Flagging Messages for Follow-Up

Follow-Up Flag Options

The Ignore Conversation Command

Clean Up Commands

Activity 4-1: Managing Messages Using Tags, Flags and Other Commands

TOPIC B: Organize Messages Using Folders

Default Email Folders

Email Folders on the Server

Personal Folders

Activity 4-2: Organizing Messages Using Folders


Review Questions

Lesson 5: Managing Your Calendar

TOPIC A: View the Calendar

Types of Calendar Entries

Calendar Grid Arrangement Options

The Weather Bar

The Daily Task List

Calendar Layout Options

Overlaying Calendars with Schedule View

Deleting Calendars

Activity 5-1: Customizing Your Calendar View

TOPIC B: Manage Appointments

The Appointment Form

Creating Recurring Events


Show As Options

The Private Option

Categorizing Appointments

Setting Appointment Priority

Searching Appointments

Printing Appointments

Forwarding Appointments

Activity 5-2: Managing Appointments

TOPIC C: Manage Meetings

The Meeting Scheduling Process

The Meeting Form

The Scheduling Assistant

The Room Finder Pane

Meeting Response Options

Updating a Meeting Request

Cancelling a Meeting

Proposing a New Time for a Meeting

Activity 5-3: Creating and Managing Meetings

TOPIC D: Print Your Calendar

Calendar Print Styles

Activity 5-4: Printing Your Calendar


Review Questions

Lesson 6: Managing Your Contacts

TOPIC A: Create and Update Contacts


The People Workspace

The Contact Form

Tagging Contacts

Secondary Address Books

Importing Contacts

Forwarding Contacts

Deleting Contacts

Activity 6-1: Creating and Updating Contacts

TOPIC B: View and Organize Contacts

Electronic Business Cards

Contact Views

The People Pane

The Search People Tool

Contacts Print Styles

Activity 6-2: View and Organize Contacts


Review Questions

Lesson 7: Working with Tasks and Notes

TOPIC A: Create Tasks


Task Form

Creating Recurring Tasks

Task Views

Server Tasks

Task Options

Print Tasks

Activity 7-1: Creating Tasks

TOPIC B: Manage Tasks

Searching Tasks

Assign Tasks

Tagging Tasks

Marking a Task as Complete

Moving Tasks

Activity 7-2: Managing Tasks

TOPIC C: Manage Notes


Note Form

Note Views

Categorizing Notes

Printing Notes

Activity 7-3: Creating and Managing Notes


Review Questions

Lesson 8: Customizing the Outlook Environment

TOPIC A: Customize the Outlook Interface

Setting General Outlook Options

Customizing Quick Access Toolbar Buttons

Moving the Quick Access Toolbar

Minimizing the Ribbon Interface

Customizing the Ribbon

Resetting Customizations

Activity 8-1: Customizing the Outlook Interface

TOPIC B: Create and Manage Quick Steps

Quick Steps

Using Quick Steps

Creating Quick Steps

The Manage Quick Steps Dialog Box

Resetting Quick Steps

Activity 8-2: Customizing the Outlook Interface


Review Questions

Lesson Labs

Lesson 1

Lesson Lab 1-1

Lesson 2

Lesson Lab 2-1

Lesson Lab 2-2

Lesson Lab 2-3

Lesson 3

Lesson Lab 3-1

Lesson 4

Lesson Lab 4-1

Lesson 5

Lesson Lab 5-1

Lesson Lab 5-2

Lesson 6

Lesson Lab 6-1

Lesson 7

Lesson Lab 7-1

Lesson 8

Lesson Lab 8-1

Course Wrap-Up

Post-Course Assessment

Course Summary


Keyboard Shortcut Quick Reference Sheet



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