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Microsoft Office Outlook 2003
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Course description
Are your students ready for the advanced concepts in Microsoft Office Outlook 2003: Advanced? Have they already received training in the foundation and intermediate level curriculum? Velsoft’s training materials and courseware can help you get them to the next level.
Here are just a few of the topics and lessons covered in this Microsoft Office Outlook 2003: Advanced courseware:
- Opening and Closing Personal Folders
- AutoArchive Options
- Creating a New Outlook Profile
- Options in the Outlook Address Book
- Publishing Custom Forms
- Setting Permissions
- Recalling or Resending a Message
- Creating a Fax
- Downloading Pictures and HTML Content
- Setting up Information Rights Management
- Restricting Access to E-mail
- Using the Outlook System Tray Icon
- Business Contact Manager Setup Wizard
- Creating a Database
- Removing a Database
- Interacting with Outlook
- Creating New Accounts
- E-mail Auto-Linking
And many more topics!
Are you ready?
Course outline
SECTION 1: Data Management
Lesson 1.1: Managing Personal Folders
Creating Personal Folders
Opening and Closing Personal Folders
Personal Folders Properties
Data File Management
Practice Exercise
Lesson 1.2: Managing Outlook Data
AutoArchive Options
Archiving Manually
Mailbox Cleanup
Importing and Exporting Information
Practice Exercise
Lesson 1.3: Using Outlook Profiles
Overview of the Mail Icon in the Control Panel
Creating a New Outlook Profile
Deleting or Viewing a Profile
Setting Profile Options
Practice Exercise
Lesson 1.4: The Outlook Address Book
Components of the Outlook Address Book
Adding, Deleting, and Modifying Entries
Options in the Outlook Address Book
Using the Outlook Address Book to Create Mail
Practice Exercise
Lesson 1.5: Custom Forms
Creating Custom Forms
Publishing Custom Forms
Applying Custom Forms to Existing Items
Using the Form Cache
Practice Exercise
Section 1: Review Questions
SECTION 2: Microsoft Exchange Server
Lesson 2.1: Information Management Features
Setting Permissions
Viewing Another User\'s Folder
Scheduling a Meeting
Assigning Tasks
Receiving Tasks
Practice Exercise
Lesson 2.2: Mail Features
Outlook Web Access
Recalling or Resending a Message
Using Delegates
Configuring the Out of Office Assistant
Using the Global Address List
Practice Exercise
Lesson 2.3: Public Folders
Viewing Public Folders
Creating a Public Folder
Posting to a Public Folder
Practice Exercise
Section 2: Review Questions
SECTION 3: Advanced Topics
Lesson 3.1: Faxing from Outlook
System Requirements
Creating a Fax
Adding Fax Numbers to a Contact
Lesson 3.2: Outlook Security Settings
Downloading Pictures and HTML Content
Internet Zone vs. Restricted Zone
Digital Signatures
Encrypting Messages
Practice Exercise
Lesson 3.3: Information Management Features
System Requirements
Setting up Information Rights Management
Restricting Access to E-mail
Receiving E-mail Protected by Information Rights Management
Practice Exercise
Lesson 3.4: Outlook and Windows
Launching Outlook when Windows Starts
About Outlook Colour Themes
Using the Outlook System Tray Icon
Using the Free/Busy Calendar Service
Practice Exercise
Section 3: Review Questions
SECTION 4: Business Contact Manager Configuration
Lesson 4.1: Setting up Business Contact Manager
Business Contact Manager Setup Wizard
Business Contact Manager Homepage
Business Contact Manager Folder List
Business Tools Menu
Business Contact Manager Toolbar
Practice Exercise
Lesson 4.2: Working With Business Contact Manager Data
Creating a Database
Removing a Database
Using Shared Databases
Managing Your Database
Importing and Exporting Data
Practice Exercise
Lesson 4.3: Information Management Tools
Interacting with Outlook
Generating Reports
Using the Product and Service Items List
Practice Exercise
Section 4: Review Questions
SECTION 5: Using Business Contact Manager
Lesson 5.1: Accounts
Creating New Accounts
Editing an Account
Account Views
Practice Exercise
Lesson 5.2: Business Contacts
Creating a Business Contact
Editing a Business Contact
Business Contact Views
Practice Exercise
Lesson 5.3: Business Opportunities
Creating an Opportunity
Editing an Opportunity
Opportunity Views
Practice Exercise
Lesson 5.4: Business History and Notes
Creating a History Item
Creating a Business Note in an Item
Creating a Business Note Outside an Item
Viewing the Business History Folder
Practice Exercise
Lesson 5.5: Linking Items
Link to Record
E-mail Auto-Linking
Practice Exercise
Section 5: Review Questions
What you get
Instructor Guide
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Student Manual
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Exercise Workbook
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Sample Files
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Powerpoint Deck
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Quick Reference Guide
Quick Reference Guides are a favorite tool for trainers to provide to their learners. Each Quick Reference Guide summarizes in two pages the most important elements in each courseware title.
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