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Microsoft Office Outlook 2003

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Course description+

Microsoft Office Outlook 2003: Basic training provides users with skills training on Outlook 2003 which will help empower them to use the program, and deal effectively with technology changes in the workplace. Microsoft Office Outlook 2003 is still one of today’s email clients of choice.  Having your employees or students using this program will help them to communicate quickly and efficiently.

Our courseware training material is used in 150 countries around the world every day. Knowing this, you can confidently walk in to any class knowing you will be able to deliver effective training content. Our courseware is also entirely customizable. This means you can change as much, or as little, as you like! That’s pretty cool, right? Oh, did we mention it’s print-on-demand, has no renewal fees, and can be used an unlimited number of times?

In case you’re wondering what comes included with the Microsoft Office Outlook 2003: Basic courseware training material, here it is:

  • Activities files
  • Instructor guide
  • Lesson plans
  • PowerPoint slides
  • Quick reference guide
  • Student manual

The Microsoft Office Outlook 2003: Basic courseware will cover everything a beginner needs to know to get started, including these topics: configuring an email account, Outlook’s calendar, and using the contact folder.

Course outline+

SECTION 1: The Essentials

Lesson 1.1: An Overview of Microsoft Office Outlook

System Requirements

Launching and Closing Outlook

Practice Exercise

Lesson 1.2: The Outlook Interface

Outlook Today

The Navigation Pane

The Reading Pane

Task Panes

Practice Exercise

Lesson 1.3: Using Menus

Using and Customizing the Main Menu

Using Shortcut Menus

Using Shortcut Keys

Working with Dialog Boxes

Practice Exercise

Lesson 1.4: Using Toolbars

An Overview of Toolbars

The Standard Toolbar

The Web Toolbar

The Advanced Toolbar

Customizing Toolbars

Practice Exercise

Lesson 1.5: Using Help and Support

Using the Office Assistant

Using the "Type a Question" Box

Using Outlook Help

Practice Exercise

Section 1: Review Questions

SECTION 2: Electronic Mail

Lesson 2.1: Configuring an E-Mail Account

Types of E-Mail Accounts

How to Create and Change an E-Mail Account

How to Send and Receive E-Mail

Practice Exercise

Lesson 2.2: Working with E-Mail Messages

Opening, Printing, and Editing Messages

Replying, Forwarding, and Re-Sending Mail

Opening and Saving Attachments

Deleting Messages

Organizing Messages

Finding Messages

Practice Exercise

Lesson 2.3: Composing E-Mail

New Message Overview

Using the Address Book

Inserting Attachments

Inserting Hyperlinks

Using the Drafts Folder

Practice Exercise

Lesson 2.4: Customizing E-Mail Messages

Mail Formats Overview

Using Stationery

Using Fonts

Using Microsoft Office Word 2003 as an E-mail Editor

Practice Exercise

Section 2: Review Questions

SECTION 3: Information Management

Lesson 3.1: Outlook\'s Calendar

Using Outlook\'s Calendar

Creating a New Appointment

Appointment Options

Customizing How You View Your Calendar

Practice Exercise

Lesson 3.2: Using the Contacts Folder

Creating a Contact

Distribution Lists

Customizing Contacts Views

Practice Exercise

Lesson 3.3: Using Tasks

Creating and Editing Tasks

Task Options

Customizing How You View Tasks

Practice Exercise

Lesson 3.3: Using Notes

Creating and Editing Notes

Note Options

Customizing the Notes View

Practice Exercise

Lesson 3.5: Using the Outlook Journal

Setting Journal Options

Creating and Editing a Journal Entry

Customizing Journal Views

Practice Exercise

Section 3: Review Questions

What you get+

Instructor Guide

Velsoft Instructor Guides are the core of each training course. Our Instructor Guides lay out the training in simple, easy-to-follow instructions. You can also customize the Instructor Guides in order to personalize your training.

Student Manual

Each Instructor Guide - for each course - is paired with a Student Manual that you can present to your participants. This customizable Student Manual gives each participant the student version of the course you will be teaching.

Exercise Workbook

Whether or not you choose to introduce exercises into your training is up to you as the facilitator. In case you want to do this Velsoft offers you an Exercise Workbook (also customizable) that is specific to the course you are offering.

Sample Files

Each Velsoft courseware title comes with a Lab Workbook loaded with activities and exercises to practice and reinforce the learners' understanding of the course objectives. Pre-made Sample Exercise Files are provided for use with the Lab Workbook so that you, as the trainer, do not have to prepare activity working files.

Powerpoint Deck

Courseware from Velsoft is designed to give you everything you need for use in the classroom or workshop. This includes the PowerPoint versions of all the courses, prepared for you in advanced.

Quick Reference Guide

Quick Reference Guides are a favorite tool for trainers to provide to their learners. Each Quick Reference Guide summarizes in two pages the most important elements in each courseware title.

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Microsoft Office Outlook 2003


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Train as many people at your location as you like - forever. There is no per-user pricing or limit on the number of people that can be trained.

No annual renewal fees

This course comes with a perpetual license which means once you purchase it you never have to pay anything ever again.



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