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Microsoft Office Outlook 2003

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Course description+

Are you ready to learn additional skills in Microsoft Office Outlook 2003: Intermediate?

If you understand the program foundations, it makes sense to learn more skills. It will improve your efficiency.

Are you an instructor? Are you sure that your students to improve their skills? Instructors all over the world have been using our pre-written, customizable courseware and training materials since 1998.

There is a lot to learn. Here are just a few of the topics and lessons covered in this Microsoft Office Outlook 2003: Intermediate courseware:

  • Using the Rules and Alerts Wizard
  • Customizing Search Folders
  • Using Advanced Find
  • About Hyper Text Markup Language (HTML)
  • About Print Styles
  • Setting Send/Receive Options
  • How an Exchange Mailbox Works
  • How a POP3 Account Looks
  • Setting up an IMAP Mailbox
  • How an HTTP Account Works
  • Adding Holidays to Your Calendar
  • Using Categories in a View
  • Linking a Calendar Item to a Contact
  • Starting Mail Merge from Word

And many more topics!

Our courseware and accompanying training material is fully customizable so the instructor can add whatever content they deem necessary (or take away whatever is not).

Course outline+

SECTION 1: Advanced Organizational Tools

Lesson 1.1: Managing Folders

Creating, Naming, Renaming, and Deleting Folders

About Folder Types

About Folder Views

Practice Exercise

Lesson 1.2: Mail Management Tools

Using the Rules and Alerts Wizard

Using the Organize Pane

Configuring Junk E-mail Options

Applying Blocked and Safe Senders Lists

Practice Exercise

Lesson 1.3: Search Folders

Creating Search Folders

Customizing Search Folders

Using Search Folders

About Favourite Folders

Practice Exercise

Lesson 1.4: Finding Items in Outlook

Using Find in the Tools Menu

Using Basic Search

Using Advanced Find

Finding Contacts

Practice Exercise

Section 1: Review Questions

SECTION 2: Advanced E-Mail Features

Lesson 2.1: Mail Formatting

Features When Using Word as the E-mail Editor

Using the Outlook E-mail Editor

About Plain Text

About Rich Text Format

About Hyper Text Markup Language (HTML)

Practice Exercise

Lesson 2.2: Signatures

Setting Signature Options

Creating A Signature

Using Signatures

Practice Exercise

Lesson 2.3: Printing and E-Mail Message

Using Print Preview

About Print Styles

Using Page Setup

Printing a Selection

Practice Exercise

Section 2: Review Questions

SECTION 3: E-Mail Account Types

Lesson 3.1: E-Mail Accounts Overview

Setting up Your E-mail Account

Overview of E-mail Account Types

Setting Send/Receive Options

Practice Exercise

Lesson 3.2: Microsoft Exchange Server

Setting up an Exchange Mailbox

How an Exchange Mailbox Looks

How an Exchange Mailbox Works

Extra Features Available on Exchange

Practice Exercise

Lesson 3.3: POP3

Setting up a POP3 Mailbox

How a POP3 Account Looks

How a POP3 Account Works

Additional Features

Practice Exercise

Lesson 3.4: IMAP

Setting up an IMAP Mailbox

How an IMAP Mailbox Looks

How an IMAP Mailbox Works

Additional Features

Lesson 3.5: HTTP

Setting up an HTTP Mailbox

How an HTTP Account Looks

How an HTTP Account Works

Additional Features

Practice Exercise

Section 3: Review Questions

SECTION 4: Advanced Information Management Tools

Lesson 4.1: Advanced Calendar Options

Recurring Calendar Appointments

Meeting Options

Adding Holidays to Your Calendar

Practice Exercise

Lesson 4.2: Advanced Task Options

Recurring Tasks

Assigning Tasks

Practice Exercise

Lesson 4.3: Using Categories

Assigning a Category to an Item

Creating Custom Categories

Using Categories in a View

Practice Exercise

Lesson 4.4: Using Views

Using the Views List in the Navigation Pane

Using Column Headers

Using Arrange By in the Views Menu

Using Current View in the Views Menu

Practice Exercise

Lesson 4.5: Linking Items

Linking a Calendar Item to a Contact

Linking a Task Item to a Contact

Linking a Mail Item to a Contact

Linking a Contact to Another Contact

Using the Activities Tab

Using Journal to Link Items

Practice Exercise

Lesson 4.6: Mail Merge

Starting Mail Merge from Outlook

Starting Mail Merge from Word

Practice Exercise

Section 4: Review Questions

What you get+

Instructor Guide

Velsoft Instructor Guides are the core of each training course. Our Instructor Guides lay out the training in simple, easy-to-follow instructions. You can also customize the Instructor Guides in order to personalize your training.

Student Manual

Each Instructor Guide - for each course - is paired with a Student Manual that you can present to your participants. This customizable Student Manual gives each participant the student version of the course you will be teaching.

Exercise Workbook

Whether or not you choose to introduce exercises into your training is up to you as the facilitator. In case you want to do this Velsoft offers you an Exercise Workbook (also customizable) that is specific to the course you are offering.

Sample Files

Each Velsoft courseware title comes with a Lab Workbook loaded with activities and exercises to practice and reinforce the learners' understanding of the course objectives. Pre-made Sample Exercise Files are provided for use with the Lab Workbook so that you, as the trainer, do not have to prepare activity working files.

Powerpoint Deck

Courseware from Velsoft is designed to give you everything you need for use in the classroom or workshop. This includes the PowerPoint versions of all the courses, prepared for you in advanced.

Quick Reference Guide

Quick Reference Guides are a favorite tool for trainers to provide to their learners. Each Quick Reference Guide summarizes in two pages the most important elements in each courseware title.

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Microsoft Office Outlook 2003


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Train as many people at your location as you like - forever. There is no per-user pricing or limit on the number of people that can be trained.

No annual renewal fees

This course comes with a perpetual license which means once you purchase it you never have to pay anything ever again.



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