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Microsoft Skype for Business

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Course description+

Imagine a powerful tool that allows you to communicate instantly with colleagues, which allows you share your computer screen, computer files, and even computer programs. Now imagine that this isn’t just a fantasy, it’s Microsoft Skype for Business and this training course from

Velsoft is the way to show your students the best route through the land of learning as it relates to the software.

This 12-module instructor-led package delivers a lot of bang for the buck in the training field. It covers: the basics, setting presence and location, managing contacts, alerts and alert sounds, instant messaging, audio and video calls, Skype meetings and presentations, advanced settings, and using Skype
on the system tray.

This course is fully customizable and comes with an instructor guide, exercise workbook, quick reference guide, PowerPoint slides, and more. Combine it with the Velsoft eLearning version of this course for a true blended-learning experience.

Download a free sample today to get a true measure of how well this course can fit into your training program.

Course outline+

Module 1: The Basics

Opening Skype for Business

Signing In

Signing Out

Closing Skype for Business

Review Questions

Module 2: Setting Your Presence and Location

About Presence Statuses

Setting Your Presence Status on Login

Setting Your Presence While Logged In

Adding a Personal Note

Setting Your Location

Review Questions

Module 3: Managing Contacts, Part One

Adding Internal Contacts

Adding External Contacts

Creating Contact Groups

Moving Contacts to Groups

Adding Contacts to Your Favorites

Deleting Contacts and Contact Groups

Review Questions

Module 4: Managing Contacts, Part Two

Blocking Contacts

Using the Status View

Using the Relationships View

Using the New View

Review Questions

Module 5: Alerts and Alert Sounds

About Alerts

Disabling Alert Sounds

Changing Alert Sounds

Setting Status Change Alerts

Configuring Do Not Disturb

Review Questions

Module 6: Sending and Receiving Instant Messages (IM)

Sending an IM to a Contact

Responding to an Incoming IM

Using Spellcheck

Using Emoticons

Changing the Font

Viewing Conversation History

Review Questions

Module 7: Audio & Video Calls

Making an Audio Call

Making a Video Call

Recording a Video or Audio Call

Changing Audio Device Settings

Changing Video Device Settings

Review Questions

Module 8: Skype Meetings

Setting Up a Skype Meeting in Outlook

Joining a Skype Meeting

Setting Up an Impromptu Conference Call in Skype for Business

Setting Up an Impromptu Group IM Conversation

Taking Notes with OneNote

Review Questions

Module 9: Presenting with Skype for Business, Part One

Displaying a PowerPoint Presentation

Displaying a Whiteboard

Sharing Your Screen

Sharing Programs

Review Questions

Module 10: Presenting with Skype for Business, Part Two

Posting a Poll

Posting a Q&A

Sending Files to Participants

Sharing Notes with OneNote

Review Questions

Module 11: Advanced Settings

Turning Off All Pictures

Always Display the Skype for Business Window on Top

Using the Skype for Business Recording Manager

Preventing Skype for Business from Starting Automatically

Review Questions

Module 12: Using Skype for Business in the Notification Area

Viewing the Skype for Business Notification Area Icon

Changing Your Status

Signing In and Signing Out

Opening Skype for Business from the Notification Area

Closing Skype for Business from the Notification Area

Review Questions

What you get+

Instructor Guide

Velsoft Instructor Guides are the core of each training course. Our Instructor Guides lay out the training in simple, easy-to-follow instructions. You can also customize the Instructor Guides in order to personalize your training.

Student Manual

Each Instructor Guide - for each course - is paired with a Student Manual that you can present to your participants. This customizable Student Manual gives each participant the student version of the course you will be teaching.

Exercise Workbook

Whether or not you choose to introduce exercises into your training is up to you as the facilitator. In case you want to do this Velsoft offers you an Exercise Workbook (also customizable) that is specific to the course you are offering.

Sample Files

Each Velsoft courseware title comes with a Lab Workbook loaded with activities and exercises to practice and reinforce the learners' understanding of the course objectives. Pre-made Sample Exercise Files are provided for use with the Lab Workbook so that you, as the trainer, do not have to prepare activity working files.

Powerpoint Deck

Courseware from Velsoft is designed to give you everything you need for use in the classroom or workshop. This includes the PowerPoint versions of all the courses, prepared for you in advanced.

Quick Reference Guide

Quick Reference Guides are a favorite tool for trainers to provide to their learners. Each Quest Reference Guide summarizes the most important elements in each courseware title down to two pages.

The best courseware in the world has Velsoft on the cover.

Our goal is to improve the daily life of those who train the world.

Velsoft empowers training providers with course material and educational technologies that get results.

Microsoft Skype for Business


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Fully customizable

Easily make any changes to the material you like. Simply open in MS Word or Google Docs and localize the content to meet your training needs.

Unlimited reprinting

Print only what you need, when you need it. Print as many copies at your location as you like - forever. This includes editing and printing.

Unlimited users

Train as many people at your location as you like - forever. There is no per-user pricing or limit on the number of people that can be trained.

No annual renewal fees

This course comes with a perpetual license which means once you purchase it you never have to pay anything ever again.



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