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Microsoft Skype for Business 2016

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Course description+

Microsoft Skype for Business 2016 is an instant messaging platform that includes voice calling, video conferencing, and various other collaboration features.

Topics covered in Microsoft Skype for Business 2016 training include:

  • Communicating with and managing contacts
  • Using instant messaging features
  • Setting up, participating in, and making presentations in meetings
  • Using meeting features
  • Recording a Microsoft Skype for Business 2016 meeting or conversation

After completing the course, individuals should feel comfortable customizing Microsoft Skype for Business 2016 to suit their needs.

Download a free sample of these fully customizable training materials.

Course outline+

About This Course

Course Prerequisites

Course Overview

Course Objectives

How To Use This GUIDE

Lesson 1: Getting Started

TOPIC A: Getting Started with Microsoft Skype for Business 2016

Launching Microsoft Skype for Business 2016

Signing into Microsoft Skype for Business 2016

Interface Overview

Signing Out of Microsoft Skype for Business 2016

Exiting Microsoft Skype for Business 2016

Using the Microsoft Skype for Business 2016 Notification Area Icon

Activity 1-1: Getting Started with Microsoft Skype for Business 2016

TOPIC B: Communicating with Contacts

Searching and Adding Contacts

Sending a Message

Using the Conversation Window

Replying to a Message

Making an Audio or Video Call

Using the Call Window

Activity 1-2: Communicating with Contacts

TOPIC C: Updating Your Status Information

About Statuses

Identifying Statuses

Setting Your Status on Login

Changing Your Status While Logged In

Adding a Personal Note

Setting Your Location

Updating Your Profile Picture

Activity 1-3: Updating Your Status Information


Review Questions

Lesson 2: Working with Messages and Contacts

TOPIC A: Sending Instant Messages, Part 1

Using Spellcheck

Using Emoticons

Changing the Font

Changing Text Display Size

Activity 2-1: Sending Instant Messages, Part 1

TOPIC B: Sending Instant Messages, Part 2

Sending a File

Adding a Hyperlink

Setting Message Importance

Viewing Conversation History

About Tabbed Conversations

Activity 2-2: Sending Instant Messages, Part 2

TOPIC C: Managing Contacts

Searching Contacts

Adding Contacts to the Favorites Group

Tagging a Contact for Alerts

Changing Contact Privacy Settings

Deleting Contacts

Activity 2-3: Managing Contacts

TOPIC D: Customizing the Contacts View

Using the Groups View

Using the Status View

Using the Relationships View

Using the New View

Activity 2-4: Customizing the Contacts View


Review Questions

Lesson 3: Joining Meetings and Calls

TOPIC A: Setting up Meetings

Setting Up a Skype Meeting

Viewing Upcoming Meetings

Joining a Skype Meeting

Using Meet Now

Activity 3-1: Setting Up Meetings

TOPIC B: Participating in Meetings

Using the Meeting Window

Adding Participants to the Meeting

Setting Meeting Options

Leaving a Meeting

Activity 3-2: Participating in Meetings

TOPIC C: Presenting in Meetings

Sharing Your Desktop

Sharing Specific Programs

Sharing a PowerPoint Presentation

Taking Notes with OneNote

Sharing Notes with OneNote

Activity 3-3: Presenting in Meetings

TOPIC D: Adding Interactivity to Meetings

Displaying a Whiteboard

Posting a Poll

Posting a Q & A

Sending Files to Participants

Managing Content

Activity 3-4: Adding Interactivity to Meetings


Review Questions

Lesson 4: Customizing Skype for Business

TOPIC A: Customizing Contact Groups

Creating Contact Groups

Adding and Removing Group Contacts

Moving and Copying Contacts

Changing Group Order

Messaging a Group

Deleting Contact Groups

Activity 4-1: Customizing Contact Groups

TOPIC B: Using Recording Features

Recording a Call or Meeting

Opening the Recording Manager

Changing Recording Options

Activity 4-2: Using Recording Features

TOPIC C: Customizing Microsoft Skype for Business 2016 Options

Changing Microsoft Skype for Business 2016 Options

Changing Audio Device Settings

Changing Video Device Settings

Showing and Hiding the Menu Bar

Activity 4-3: Customizing Microsoft Skype for Business 2016 Options


Review Questions

Lesson Labs

Lesson 1

Lesson Lab 1-1

Lesson Lab 1-2

Lesson 2

Lesson Lab 2-1

Lesson Lab 2-2

Lesson 3

Lesson Lab 3-1

Lesson Lab 3-2

Lesson 4

Lesson Lab 4-1

Course Wrap-Up

Post-Course Assessment

Course Summary


Keyboard Shortcut Quick Reference Sheet


What you get+

Instructor Guide

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Student Manual

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Exercise Workbook

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Sample Files

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Quick Reference Guide

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Microsoft Skype for Business 2016


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