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Microsoft Teams

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Microsoft Teams

Microsoft Teams provides a collaborative, cloud-based workspace where Office 365 users can send messages, share files, and more. This course is divided into five lessons. Each lesson focuses on several key topics, each of which are divided into easy-to-follow concepts. At the end of each topic, an activity to complete is provided.

Topics covered in this course include:

  • How to use and customize channels
  • Posting messages in channels
  • Managing messages and files in a channel
  • Using the wiki
  • Using chat and meetings
  • Managing files
  • Editing Office 365 profiles and team settings
  • Adding apps and bots to Teams

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Why Velsoft Courseware?

Microsoft Teams is one-day course that provides your students with a comprehensive overview of the knowledge and skills need to ensure the viability of businesses in today's world. The course material applies equally to product and service-based enterprises.


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Microsoft Teams


Here's what you receive with this Microsoft Teams courseware title

What's in the box

Instructor Guide
Velsoft Instructor Guides are the core of each training course. Our Instructor Guides lay out the training in simple, easy-to-follow instructions. You can also customize the Instructor Guides in order to personalize your training.
Student Manual
Each Instructor Guide - for each course - is paired with a Student Manual that you can present to your participants. This customizable Student Manual gives each participant the ‘student’ version of the course you will be teaching.
Exercise Workbook
Whether or not you choose to introduce exercises into your training is up to you as the facilitator. In case you want to do this Velsoft offers you an Exercise Workbook (also customizable) that is specific to the course you are offering.
Sample Files
Each Velsoft courseware title comes with a Lab Workbook loaded with activities and exercises to practice and reinforce the learners' understanding of the course objectives. Pre-made Sample Exercise Files are provided for use with the Lab Workbook so that you, as the trainer, do not have to prepare activity working files.
Powerpoint Deck
Courseware from Velsoft is designed to give you everything you need for use in the classroom or workshop. This includes the PowerPoint versions of all the courses, prepared for you in advanced.
Quick Reference Guide
Quick Reference Guides are a favorite tool for trainers to provide to their learners. Each Quest Reference Guide summarizes the most important elements in each courseware title down to two pages.

Course Outline

Outline for Microsoft Teams

About This Course

Course Prerequisites

Course Overview

Course Objectives

How To Use This Guide

Lesson 1: Getting Started

TOPIC A: Getting Started with Microsoft Teams

What is Microsoft Teams?

Launching Microsoft Teams

The Microsoft Teams Interface

Creating a New Team

Adding Members to Your Team

Changing Teams

Leaving a Team

Using Microsoft Teams Desktop and Mobile Apps

Activity 1-1: Getting Started with Microsoft Teams

TOPIC B: Using Channels

About Channels

Viewing Channels

Creating a Channel

Marking a Channel as a Favorite

Following and Unfollowing a Channel

Activity 1-2: Using Channels

TOPIC C: Posting Messages

Posting a Message

Expanding the Compose Box

Editing a Message

Replying to a Message

Adding Files to a Message

Deleting a Message

Activity 1-3: Posting Messages

TOPIC D: Getting Help with Microsoft Teams

Using the Help Center

Using T-Bot

Viewing New Features

Viewing Keyboard Shortcuts

Using Slash Commands

Activity 1-4: Getting Help with Microsoft Teams


Review Questions

Lesson 2: Communicating in Channels

TOPIC A: Managing Messages

Identifying New Messages

Marking Messages as Read and Unread

Liking a Message

Saving a Message

Activity 2-1: Managing Messages

TOPIC B: Doing More with Messages

Using Mentions

Using Announcements

Viewing Your Activity

Searching in Teams

Activity 2-2: Doing More with Messages

TOPIC C: Managing Files in a Channel

Viewing Posted Files

Creating a New File

Uploading a File

Managing Files

Moving Files

Adding Cloud Storage

Activity 2-3: Managing Files in a Channel

TOPIC D: Using the Wiki

Viewing the Wiki

Creating Wiki Content

Creating Sections and Pages

Navigating Through the Wiki

Accessing Section Options

Accessing Page Options

Activity 2-4: Using the Wiki


Review Questions

Lesson 3: Using Other Communication Tools

TOPIC A: Using Chat (Part 1)

Starting a Chat

Replying to a Chat Message

Continuing a Chat

Adding Other Users to the Chat

Using Chat Message Features

Activity 3-1: Using Chat (Part 1)

TOPIC B: Using Chat (Part 2)

Scheduling a Meeting from a Chat Message

Starting Audio or Video Calls

Overview of Chat Tabs

Managing Chats

Activity 3-2: Using Chat (Part 2)

TOPIC C: Managing Meetings

Using the Meetings Tab

Using Agenda View

Scheduling a Meeting

Editing a Meeting

Joining a Meeting

Cancelling a Meeting

Activity 3-3: Managing Meetings

TOPIC D: Managing Files in Teams

Using the Files Tab in Teams

Viewing Files

Managing Files

Adding and Managing Cloud Storage

Activity 3-4: Managing Files in Teams


Review Questions

Lesson 4: Customizing Channels

TOPIC A: Customizing Channels

Renaming a Channel

Accessing the Channel Email Address and Link

Accessing the Team’s SharePoint Page

Deleting a Channel

Activity 4-1: Customizing Channels

TOPIC B: Adding Tabs to a Channel

Adding a Tab

Using Tab Conversations

Renaming a Tab

Removing a Tab

Activity 4-2: Adding Tabs to a Channel

TOPIC C: Adding Connectors to a Channel

Adding a Connector

Changing Connector Settings

Changing Connector Accounts

Removing a Connector

Activity 4-3: Adding Connectors to a Channel


Review Questions

Lesson 5: Customizing Your Teams Experience

TOPIC A: Managing Your Teams Profile

Updating Your Profile Picture

Changing Your Status

Changing Your Teams Settings

Logging Out of Teams

Activity 5-1: Managing Your Teams Profile

TOPIC B: Managing Teams

Editing the Team

Accessing Advanced Team Settings

Managing Team Members

Managing Channels

Managing Settings

Managing Apps

Deleting the Team

Activity 5-2: Managing Teams

TOPIC C: Adding Apps and Bots

Opening the Store

Installing an App

Using Apps

Managing Apps

Removing Apps

Using Bots

Activity 5-3: Adding Apps and Bots


Review Questions

Lesson Labs

Lesson 1

Lesson Lab 1-1

Lesson Lab 1-2

Lesson 2

Lesson Lab 2-1

Lesson Lab 2-2

Lesson 3

Lesson Lab 3-1

Lesson Lab 3-2

Lesson 4

Lesson Lab 4-1

Lesson 5

Lesson Lab 5-1

Lesson Lab 5-2

Course Wrap-Up

Post-Course Assessment

Course Summary


Keyboard Shortcut Quick Reference Sheet



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Available as an eLearning Course

SCORM Compliant eLearning Course

Microsoft Teams

eLearning version of this course for use in your LMS. Includes ability to customize the course for specific training needs.



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Courseware you can customize.


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Courseware you can customize.