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Microsoft Outlook 365

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Course description+

Microsoft Outlook 365 brings together email, calendar, and contacts all in one place, making work more efficient. Teach students how to use Outlook 365 in their day-to-day workflow. Key learning areas include creating and sending messages, organizing email messages, managing contacts, using the calendar, and managing tasks.

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Course outline+

About This Course

Course Prerequisites

Course Overview

Course Objectives

How to Use This Book

Lesson 1: Getting Started

TOPIC A: Getting Started with Outlook 365 Online

Key Terms

Logging into Outlook 365 Online

Launching Outlook 365 Online

The Outlook 365 Online Interface

Notifications

Getting Help in Outlook 365 Online

Activity 1-1: Getting Started with Outlook 365 Online

TOPIC B: The Outlook 365 Online Workspaces

The Mail Workspace

The Calendar Workspace

The People Workspace

The Tasks Workspace

Searching Workspaces

Activity 1-2: The Outlook 365 Online Workspaces

TOPIC C: Viewing Email Messages

Viewing Email Messages

Understanding Message Threads

Viewing Mail Folders

Identifying Read and Unread Messages

Identifying Message Icons

Activity 1-3: Viewing Email Messages

TOPIC D: Customizing Outlook

Accessing Outlook 365 Online Options

Setting up Signatures

Configuring Automatic Replies

Theme Setting

Activity 1-4: Customizing Outlook 365 Online

Summary

Review Questions

Lesson 2: Working with Email Messages

TOPIC A: Creating and Sending Email Messages

Creating a New Message

The Message Pane

Using the To, CC, and BCC Fields

Entering and Formatting Message Text

Sending or Discarding the Message

Using Drafts

Activity 2-1: Creating and Sending Email Messages

TOPIC B: Responding to Messages

Using Reply, Reply All, and Forward

TOPIC C: Adding Items to a Message

Attaching Files to a Message

Adding Pictures to a Message

Activity 2-3: Adding Items to a Message

TOPIC D: Managing Messages — Part One

Selecting Message(s)

Marking Messages as Unread/Read

Deleting Messages

Using the Deleted Items Folder

Using Undo

Printing Messages

Activity 2-4: Managing Messages — Part One

TOPIC E: Managing Messages — Part Two

Flagging Messages

Pinning Messages

Marking a Message as Junk

Activity 2-5: Managing Messages — Part Two

Summary

Review Questions

Lesson 3: Organizing Email

TOPIC A: Managing Folders

Creating Folders

Renaming Folders

Moving Folders

Deleting Folders

Moving Messages to Folders

Activity 3-1: Managing Folders

TOPIC B: Using Categories

Customizing Categories

Creating Categories

Assigning a Category to an Item

Removing a Category from an Item

Activity 3-2: Using Categories

TOPIC C: Using Viewing Tools

The Focused Inbox

Sorting Email

Filtering Email

Activity 3-3: Using Viewing Tools

TOPIC D: Cleaning Up Messages

Using Archive

Using Sweep

Creating Rules

Activity 3-4: Cleaning Up Messages

Summary

Review Questions

Lesson 4: Using the Calendar Workspace

TOPIC A: Getting Started

Opening the Calendar Workspace

Understanding the Calendar Workspace

Changing Your View

Activity 4-1: Getting Started

TOPIC B: Working with Events

Creating Events Using Quick View

Editing Events

Moving Events

Changing How an Event is Shown

Printing Events

Deleting Events

Activity 4-2: Working with Events

TOPIC C: Using the Event Window — Part One

Creating Events Using the Event Window

The Details Section

Adding an Agenda

Adding and Formatting Text

Attaching Files

Activity 4-3: Using the Event Window — Part One

TOPIC D: Using the Event Window — Part Two

Inviting People

Using the Schedule Pane

Activity 4-4: Using the Event Window — Part Two

TOPIC E: Using Shared Calendars

Viewing Other Calendars

Removing Calendars

Adding Other Calendars

Adding Interesting Calendars

Sharing Your Calendar

Activity 4-5: Using Shared Calendars

Summary

Review Questions

Lesson 5: Using the People Workspace

TOPIC A: Getting Started

Opening the People Workspace

Understanding the People Workspace

Viewing Contact Details

Viewing All Contacts

Activity 5-1: Getting Started

TOPIC B: Working with Contacts

Creating Contacts

Editing Contact Details

Communicating with Your Contacts

Deleting Contacts

Activity 5-2: Working with Contacts

TOPIC C: Using Contact Lists

Creating Contact Lists

Manage Contact List Membership

Communicating with a Contact List

Deleting a Contact List

Activity 5-3: Using Contact Lists

Summary

Review Questions

Lesson 6: Using the Tasks Workspace

TOPIC A: Getting Started

Opening the Tasks Workspace

Understanding the Tasks Workspace

Sorting and Filtering Tasks

Activity 6-1: Getting Started

TOPIC B: Working with Tasks

Creating Tasks

Editing Tasks

Marking a Task as Complete

Deleting Tasks

Activity 6-2: Working with Tasks

TOPIC C: Managing Tasks

Attaching Files to a Task

Activity 6-3: Managing Tasks

Summary

Review Questions

Lesson Labs

Lesson 1

Lesson Lab 1-1

Lesson Lab 1-2

Lesson 2

Lesson Lab 2-1

Lesson Lab 2-2

Lesson 3

Lesson Lab 3-1

Lesson Lab 3-2

Lesson 4

Lesson Lab 4-1

Lesson Lab 4-2

Lesson Lab 4-3

Lesson 5

Lesson Lab 5-1

Lesson Lab 5-2

Lesson 6

Lesson Lab 6-1

Course Wrap-Up

Post-Course Assessment

Course Summary

Appendices

Keyboard Shortcut Quick Reference Sheet

Glossary

Index

What you get+

Instructor Guide

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Student Manual

Each Instructor Guide - for each course - is paired with a Student Manual that you can present to your participants. This customizable Student Manual gives each participant the student version of the course you will be teaching.

Exercise Workbook

Whether or not you choose to introduce exercises into your training is up to you as the facilitator. In case you want to do this Velsoft offers you an Exercise Workbook (also customizable) that is specific to the course you are offering.

Sample Files

Each Velsoft courseware title comes with a Lab Workbook loaded with activities and exercises to practice and reinforce the learners' understanding of the course objectives. Pre-made Sample Exercise Files are provided for use with the Lab Workbook so that you, as the trainer, do not have to prepare activity working files.

Powerpoint Deck

Courseware from Velsoft is designed to give you everything you need for use in the classroom or workshop. This includes the PowerPoint versions of all the courses, prepared for you in advanced.

Quick Reference Guide

Quick Reference Guides are a favorite tool for trainers to provide to their learners. Each Quest Reference Guide summarizes the most important elements in each courseware title down to two pages.

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Microsoft Outlook 365

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Unlimited users

Train as many people at your location as you like - forever. There is no per-user pricing or limit on the number of people that can be trained.

No annual renewal fees

This course comes with a perpetual license which means once you purchase it you never have to pay anything ever again.

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