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Microsoft Outlook Online

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Microsoft Outlook Online

Get the skills you need to effectively use Microsoft Outlook Online with this training package from Velsoft.

After completing this course, students will be comfortable with using this web-based email application in their day-to-day workflow. The six lessons — getting started; working with email messages; organizing email; using the calendar workspace; using the people workspace; and using the tasks workspace — include activities and review questions.

Each Velsoft course package comes complete with all the tools you need to deliver a comprehensive training session — an instructor guide, student manual, quick reference guide, PowerPoint slides, and more.

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Why Velsoft Courseware?

Microsoft Outlook Online is one-day course that provides your students with a comprehensive overview of the knowledge and skills need to ensure the viability of businesses in today's world. The course material applies equally to product and service-based enterprises.


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Microsoft Outlook Online


Here's what you receive with this Microsoft Outlook Online courseware title

What's in the box

Instructor Guide
Velsoft Instructor Guides are the core of each training course. Our Instructor Guides lay out the training in simple, easy-to-follow instructions. You can also customize the Instructor Guides in order to personalize your training.
Student Manual
Each Instructor Guide - for each course - is paired with a Student Manual that you can present to your participants. This customizable Student Manual gives each participant the ‘student’ version of the course you will be teaching.
Exercise Workbook
Whether or not you choose to introduce exercises into your training is up to you as the facilitator. In case you want to do this Velsoft offers you an Exercise Workbook (also customizable) that is specific to the course you are offering.
Sample Files
Each Velsoft courseware title comes with a Lab Workbook loaded with activities and exercises to practice and reinforce the learners' understanding of the course objectives. Pre-made Sample Exercise Files are provided for use with the Lab Workbook so that you, as the trainer, do not have to prepare activity working files.
Powerpoint Deck
Courseware from Velsoft is designed to give you everything you need for use in the classroom or workshop. This includes the PowerPoint versions of all the courses, prepared for you in advanced.
Quick Reference Guide
Quick Reference Guides are a favorite tool for trainers to provide to their learners. Each Quest Reference Guide summarizes the most important elements in each courseware title down to two pages.

Course Outline

Outline for Microsoft Outlook Online

About This Course

Course Prerequisites

Course Overview

Course Objectives

How to Use This Book

Lesson 1: Getting Started

TOPIC A: Getting Started with Outlook Online

Key Terms

Logging into Office 365

Launching Outlook Online

The Outlook Online Interface


Getting Help in Outlook Online

Activity 1-1: Getting Started with Outlook Online

TOPIC B: The Outlook Online Workspaces

The Mail Workspace

The Calendar Workspace

The People Workspace

The Tasks Workspace

Searching Workspaces

Activity 1-2: The Outlook Online Workspaces

TOPIC C: Viewing Email Messages

Viewing Email Messages

Understanding Message Threads

Viewing Mail Folders

Identifying Read and Unread Messages

Identifying Message Icons

Activity 1-3: Viewing Email Messages

TOPIC D: Customizing Outlook

Accessing Outlook Online Options

Setting up Signatures

Configuring Automatic Replies

Customizing the Outlook Online Theme

Activity 1-4: Customizing Outlook Online


Review Questions

Lesson 2: Working with Email Messages

TOPIC A: Creating and Sending Email Messages

Creating a New Message

The Message Pane

Using the To, CC, and BCC Fields

Entering and Formatting Message Text

Sending or Discarding the Message

Using Drafts

Activity 2-1: Creating and Sending Email Messages

TOPIC B: Responding to Messages

Using Reply, Reply All, and Forward

Using the Message Pane with Replies

Using Suggested Replies

Changing the Default Response Behavior

Activity 2-2: Responding to Messages

TOPIC C: Adding Items to a Message

Tagging Others in a Message

Attaching Files to a Message

Adding Pictures to a Message

Adding Emojis to a Message

Sharing Availability in a Message

Activity 2-3: Adding Items to a Message

TOPIC D: Managing Messages, Part One

Selecting Message(s)

Marking Messages as Unread/Read

Deleting Messages

Using the Deleted Items Folder

Using Undo

Printing Messages

Activity 2-4: Managing Messages, Part One

TOPIC E: Managing Messages, Part Two

Flagging Messages

Pinning Messages

Liking Messages

Saving Attachments

Marking a Message as Junk

Activity 2-5: Managing Messages, Part Two


Review Questions

Lesson 3: Organizing Email

TOPIC A: Managing Folders

Creating Folders

Renaming Folders

Moving Folders

Deleting Folders

Moving Messages to Folders

Marking a Folder as a Favorite

Activity 3-1: Managing Folders

TOPIC B: Using Categories

Customizing Categories

Creating Categories

Assigning a Category to an Item

Removing a Category from an Item

Activity 3-2: Using Categories

TOPIC C: Using Viewing Tools

The Focused Inbox

Toggling Conversation View On and Off

Sorting Email

Filtering Email

Activity 3-3: Using Viewing Tools

TOPIC D: Cleaning Up Messages

The Clutter Folder

Using Archive

Using Sweep

Creating Rules

Managing Rules

Activity 3-4: Cleaning Up Messages


Review Questions

Lesson 4: Using the Calendar Workspace

TOPIC A: Getting Started

Opening the Calendar Workspace

Understanding the Calendar Workspace

Changing Your View

Navigating to a Date

Using Reminders

Using Agenda View

Activity 4-1: Getting Started

TOPIC B: Working with Events

Creating Events Using Quick View

Editing Events

Moving Events

Changing How an Event is Shown

Printing Events

Deleting Events

Activity 4-2: Working with Events

TOPIC C: Using the Event Window, Part One

Creating Events Using the Event Window

The Details Section

Adding an Agenda

Adding and Formatting Text

Attaching Files

Activity 4-3: Using the Event Window, Part One

TOPIC D: Using the Event Window, Part Two

Applying a Category

Adding a Charm

Inviting People

Using the Schedule Pane

Activity 4-4: Using the Event Window, Part Two

TOPIC E: Using Shared Calendars

Viewing Other Calendars

Removing Calendars

Adding Other Calendars

Adding Interesting Calendars

Sharing Your Calendar

Activity 4-5: Using Shared Calendars


Review Questions

Lesson 5: Using the People Workspace

TOPIC A: Getting Started

Opening the People Workspace

Understanding the People Workspace

Choosing a View

Viewing Contact Details

Viewing All Contacts

Customizing Favorite Contacts

Activity 5-1: Getting Started

TOPIC B: Working with Contacts

Creating Contacts

Editing Contact Details

Communicating with Your Contacts

Deleting Contacts

Activity 5-2: Working with Contacts

TOPIC C: Using Contact Lists

Creating Contact Lists

Manage Contact List Membership

Communicating with a Contact List

Deleting a Contact List

Activity 5-3: Using Contact Lists


Review Questions

Lesson 6: Using the Tasks Workspace

TOPIC A: Getting Started

Opening the Tasks Workspace

Understanding the Tasks Workspace

Viewing Task Folders

Sorting and Filtering Tasks

Activity 6-1: Getting Started

TOPIC B: Working with Tasks

Creating Tasks

Editing Tasks

Adding Task Details

Marking a Task as Complete

Deleting Tasks

Activity 6-2: Working with Tasks

TOPIC C: Managing Tasks

Assigning a Category to a Task

Adding a Charm to a Task

Attaching Files to a Task

Activity 6-3: Managing Tasks


Review Questions

Lesson Labs

Lesson 1

Lesson Lab 1-1

Lesson Lab 1-2

Lesson 2

Lesson Lab 2-1

Lesson Lab 2-2

Lesson 3

Lesson Lab 3-1

Lesson Lab 3-2

Lesson 4

Lesson Lab 4-1

Lesson Lab 4-2

Lesson Lab 4-3

Lesson 5

Lesson Lab 5-1

Lesson Lab 5-2

Lesson 6

Lesson Lab 6-1

Course Wrap-Up

Post-Course Assessment

Course Summary


Keyboard Shortcut Quick Reference Sheet



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Available as an eLearning Course

SCORM Compliant eLearning Course

Microsoft Outlook Online

eLearning version of this course for use in your LMS. Includes ability to customize the course for specific training needs.



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