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Design Thinking

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Course description+

Ever wonder how companies such as Google, Apple, and Airbnb generate solutions, and create successful products and services? Find out with Design Thinking: An Introduction.

This one-day course introduces the concept of design thinking, which advocates a focus on the needs of users and customers, and results in better products, services, and processes.

The sessions include material and activities that teach how to use design thinking to solve problems more creatively, how to understand problems from a customer’s perspective, how to apply different brainstorming techniques to identify innovative ideas, how to use effective design research, how to understand the value of creating prototypes to test ideas, and how to ensure design ideas materialize.

All Velsoft training materials are fully customizable. Each package comes complete with an instructor guide, student manual, PowerPoint slides, quick reference guide, and much more.

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Course outline+

Preface

Understanding Your Training Package

Preparing for Training

Our Top 10 Training Tips

Materials Required

Related Courses

Additional Resources

Agenda

Icebreaker: Favorite Art

Session One: Course Overview

Setting the Stage

Agenda Review

Course Overview

Learning Objectives

Action Plans and Evaluations

Session Two: Introduction to Design Thinking

Introduction

Benefits of Design Thinking

Design Thinking in a Nutshell

Design Thinking Phases

Break

Session Three: Empathize

What is Empathy?

Empathy Mapping

Types of Questions

Session Four: Define

Developing a Point of View

Developing a Persona

Defining Your Questions

Morning Wrap-Up

Lunch

Energizer: Designing the Ideal Wallet

Session Five: Ideation Part 1 — Ideas and Potential Solutions

Methods for Ideation: Brainstorming

Limitations of Brainstorming

Methods for Ideation: Brain Writing

More Methods

Tips

De Bono’s Thinking Hats

Value of the Six Thinking Hats

Selecting the Best Idea

Session Six: Ideation Part 2 — Journey Mapping

Developing a Journey Map

Break

Session Seven: Prototyping and Testing

Prototyping and Testing

Prototyping

Testing

User Testing Methods

Workshop Wrap-Up

What you get+

Instructor Guide

Velsoft Instructor Guides are the core of each training course. Our Instructor Guides lay out the training in simple, easy-to-follow instructions. You can also customize the Instructor Guides in order to personalize your training.

Student Manual

Each Instructor Guide - for each course - is paired with a Student Manual that you can present to your participants. This customizable Student Manual gives each participant the student version of the course you will be teaching.

Exercise Workbook

Whether or not you choose to introduce exercises into your training is up to you as the facilitator. In case you want to do this Velsoft offers you an Exercise Workbook (also customizable) that is specific to the course you are offering.

Sample Files

Each Velsoft courseware title comes with a Lab Workbook loaded with activities and exercises to practice and reinforce the learners' understanding of the course objectives. Pre-made Sample Exercise Files are provided for use with the Lab Workbook so that you, as the trainer, do not have to prepare activity working files.

Powerpoint Deck

Courseware from Velsoft is designed to give you everything you need for use in the classroom or workshop. This includes the PowerPoint versions of all the courses, prepared for you in advanced.

Quick Reference Guide

Quick Reference Guides are a favorite tool for trainers to provide to their learners. Each Quest Reference Guide summarizes the most important elements in each courseware title down to two pages.

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Design Thinking

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Fully customizable

Easily make any changes to the material you like. Simply open in MS Word or Google Docs and localize the content to meet your training needs.

Unlimited reprinting

Print only what you need, when you need it. Print as many copies at your location as you like - forever. This includes editing and printing.

Unlimited users

Train as many people at your location as you like - forever. There is no per-user pricing or limit on the number of people that can be trained.

No annual renewal fees

This course comes with a perpetual license which means once you purchase it you never have to pay anything ever again.

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