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Course description
Discipline is not something any manager wants to do but it is a skill that is important to be able to perform consistently and fairly. This one-day course will look at the importance of minimizing discipline issues before they happen and the need to have a discipline policy in place. After determining what discipline is and what are appropriate levels of discipline, the course will explain the typical steps of progressive discipline and help you use it to manage employee behavior and performance.
Course outline
Session One: Course Overview
Course Overview
Learning Objectives
Pre-Assignment
Pre-Course Assessment
Session Two: Minimizing Disciplinary Issues
Onboarding
Performance Management
The Shared Management Model
Session Three: Discipline
What is Discipline?
Appropriate Level of Discipline
Session Four: Discipline Policy
Creating The Policy
Communicating the Policy
Session Five: Progressive Discipline
Progressive Discipline
The Four-Step Progressive Disciplinary System
Informal Structured Guidance
Session Six: Step 1 - Verbal Warning
Verbal Warning
Verbal Warning Role Play
Session Seven: Step 2 - Written Warning
Written Warning
Written Warning Scenarios
Session Eight: Step 3 - Performance Improvement Plan
What is a Performance Improvement Plan?
Case Study: Developing Improvement Goals
Session Nine: Step 4 - Termination
Termination
The Termination Meeting
Termination Meeting Role Play
Personal Action Plan
Course Summary
Recommended Reading List
Post-Course Assessment
Pre- and Post-Course Assessment Answer Keys
Pre-Course Assessment
Post-Course Assessment
Assignment Answer Key
Session Two: Minimizing Disciplinary Issues
Session Three: Discipline
Session Four: Discipline Policy
Session Five: Progressive Discipline
Session Six: Step 1 - Verbal Warning
Session Seven: Step 2 - Written Warning
Session Eight: Step 3 - Performance Improvement Plan
What you get
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Courseware you can customize.
Available as an eLearning Course
eLearning you can customize.
Courseware you can customize.
By Velsoft
August Only
Courseware you can customize.