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Business Process Management

Courseware you can customize. Everything you need to teach Business Process Management

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Business Process Management

If your participants are looking for a comprehensive courseware program on business process management, they will love this two-day training course. We’ve designed a program based on the six steps of the business process life cycle (create, design, model, execute, monitor, and optimize). We’ve also included information on process improvement tools like Lean and Six Sigma.

This instructor-led business process management package includes numerous training materials, including an instructor’s guide, assessments, activities, PowerPoint slides, and so much more. You can even combine it with our business process management eLearning course to offer a rich, blended learning solution.


Why Velsoft Courseware?

Business Process Management is one-day course that provides your students with a comprehensive overview of the knowledge and skills need to ensure the viability of businesses in today's world. The course material applies equally to product and service-based enterprises.

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No Annual Renewal Cost

Your purchase gives you a perpetual license for your business.

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One-off Pricing

We offer a one-time payment model with a lifetime license.

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Business Process Management



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Here's what you receive with this Business Process Management courseware title

What's in the box

Instructor Guide
Velsoft Instructor Guides are the core of each training course. Our Instructor Guides lay out the training in simple, easy-to-follow instructions. You can also customize the Instructor Guides in order to personalize your training.
Student Manual
Each Instructor Guide - for each course - is paired with a Student Manual that you can present to your participants. This customizable Student Manual gives each participant the ‘student’ version of the course you will be teaching.
Exercise Workbook
Whether or not you choose to introduce exercises into your training is up to you as the facilitator. In case you want to do this Velsoft offers you an Exercise Workbook (also customizable) that is specific to the course you are offering.
Sample Files
Each Velsoft courseware title comes with a Lab Workbook loaded with activities and exercises to practice and reinforce the learners' understanding of the course objectives. Pre-made Sample Exercise Files are provided for use with the Lab Workbook so that you, as the trainer, do not have to prepare activity working files.
Powerpoint Deck
Courseware from Velsoft is designed to give you everything you need for use in the classroom or workshop. This includes the PowerPoint versions of all the courses, prepared for you in advanced.
Quick Reference Guide
Quick Reference Guides are a favorite tool for trainers to provide to their learners. Each Quest Reference Guide summarizes the most important elements in each courseware title down to two pages.

Course Outline

Outline for Business Process Management

How to Use This Guide

Session One: Course Overview

Session Two: The Fundamentals of Business Process Management

What is Business Analysis?

What is Enterprise Content Management?

Enterprise Content Management Model

What is Business Process Re-Engineering?

Business Process Re-Engineering Model

Session Three: Defining Business Process Management

What is Business Process Management?

Brief History of Business Process Management

What are the Benefits of Business Process Management?

Session Four: Reflecting on Processes

Session Five: The Business Process Life Cycle

Session Six: The Vision Phase

Creating a Vision and Seeing the Big Picture

Sharing Your Vision

Dreaming Big

Session Seven: The Design Phase

Gathering Information

Defining Your Problem

Identifying Existing and Future Processes

About Process Mapping

Creating a Process Map with a Flow Chart

Creating a Process Map with a Swimlane Diagram

Map it Out

Defining Improvements

Establishing Functions and Identifying Function Leaders

Session Eight: The Modeling Phase

Performing What-if Analysis

Test Driving

Testing the Design

Session Nine: The Execution Phase

Implementing Processes

Exploring Automation

Automating Processes

Understanding Business Rules

Making Connections

The Role of Workflow Engines

Case Studies

Steps to Implement a Workflow Engine

Session Ten: The Monitoring Phase

Implementing Measures

What is Business Activity Monitoring (BAM)?

The Balanced Scorecard

Creating a Balanced Scorecard

Identifying Gaps with Process Mining

Session Eleven: The Optimizing Phase

What It’s All About

Business Process Improvement

Introduction to Lean

Cut Out the Waste

Introduction to Six Sigma

Tie It All Together

Recommended Reading List

Post-Course Assessment

Pre- and Post-Assessment Answer Keys

Personal Action Plan

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Save Time and Money with Courseware. The idea behind courseware is simple, we’ve written courses for you. You can edit them; you can modify them you can even rebrand them as your own. We’ve done the hard work of researching and developing the content taking careful attention to the quality and relevance of each courseware title we offer you. Each course is tested in the classroom and proven to be effective in any training or workshop environment. Plus, you have the unlimited rights to make any changes you want to the content in order to fit your training requirements and organizational needs.

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SCORM COMPLIANT

Available as an eLearning Course

SCORM Compliant eLearning Course

Business Process Management

eLearning version of this course for use in your LMS. Includes ability to customize the course for specific training needs.

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