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Disability Awareness: Working with People with Disabilities

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Course description+

People with disabilities represent a significant and largely underutilized resource for so many businesses. This two-day workshop will give supervisors, managers, and human resources consultants the tools and tips they need to create a diverse workplace and leverage the skills and knowledge that people with disabilities have to offer.

During this course, participants will learn to: prepare to welcome people with disabilities into their workplace; interact with people with disabilities; identify and overcome barriers in the workplace; use respectful, appropriate, acceptable language in any circumstance; understand what their company can do during hiring and interviewing; and understand what job accommodation is and how it applies in their workplace.

Velsoft’s customizable training materials make it easy for trainers to edit courseware content to match their training needs. SoftSkills training materials include a detailed instructor guide, student workbook, pre-assignment, assessments, and more. The print on-demand feature makes it convenient for trainers to print what they need, when they need it. This saves on paper and ink costs.

Course outline+

How to Use This Guide

Session One: Course Overview

Session Two: Defining Terms

What are Disabilities?

About Stereotypes

Some Common Phrases and the Stereotypes Behind Them

Session Three: Misconceptions and Realities

Session Four: A Business Case

Getting Into It


Session Five: Dissecting Labels

Giving Your Words Some Thought

Being Practical

Mingle with Me

Session Six: Accessibility

Physical Access


Case Studies

Session Seven: The Cornerstones of Diversity

About the Cornerstones





Session Eight: Pre-Assignment Review

Session Nine: Encouraging Diversity by Hiring

What Can We Ask?

What Can the Candidate Expect?

Session Ten: Using the STOP Technique

The Four Steps

Making Connections

Session Eleven: Communication Essentials for Disability Awareness

Ground Rules to Get Started

Respecting Confidentiality

Preparing Documentation

Session Twelve: Communication Styles

Dichotomies in Theory

Dichotomies in Action

Session Thirteen: Critical Conversations

Introductory Elements

Getting the Conversation Started

Taking it One Step Further

Session Fourteen: How Do We Make It Happen?

How Far Do You Go In Accommodation?

Value of Job Shadows

Recommended Reading List

Post-Course Assessment

Pre- and Post-Assessment Answer Keys

Personal Action Plan

What you get+

Instructor Guide

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Student Manual

Each Instructor Guide - for each course - is paired with a Student Manual that you can present to your participants. This customizable Student Manual gives each participant the student version of the course you will be teaching.

Powerpoint Deck

Courseware from Velsoft is designed to give you everything you need for use in the classroom or workshop. This includes PowerPoint slides for classroom use, prepared for you in advance.

Quick Reference Guide

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