Privacy Policy


Last modified: April 2010

This Privacy Policy applies to all of Velsoft's products, services and websites.

We are committed to the privacy of your information. The security and confidentiality of your information our highest priority. Your email address and other private information are never shared without your express permission.

If you choose to visit Velsoft's websites, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the province of Nova, Scotia, Canada.

If you have any questions about this Privacy Policy, please feel free to contact us through our website or write to us at

Privacy Matters
185 Provost St.
Suite B
New Glasgow, Nova Scotia
Canada, B2H 2P8

Information we collect and how we use it

In order to better service our customers and prospects, we may collect the following types of information:

  • Information you provide- When you sign up for aproduct downloador promotion that requires registration, we ask you for personal information (such as your name,organization, phone number andemail address).For certain services, such ason-line purchases,we also request credit card or other payment account information which we maintain in encrypted form on secure servers.
  • Cookies- When you visitour sites, wemaysend cookies - small filescontaining a string of characters - to your computer or other devicetouniquely identifyyour browser. Welaterusethesecookies to improve the quality of service and tracking user trends.
  • User communications- When you send email or other communications to Velsoft, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. We will use the information you provide to contact you regarding our products and services.

Choices for personal information

When you sign up for a particular service that requires registration, we ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.

You can decline to submit personal information to any of our services, in which case we may not provide those services to you.

Information sharing

Velsoft only shares personal information with other companies or individuals in the following circumstances:

  • We have your consent.
  • We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of Velsoft, its users or the public as required or permitted by law.
  • Please contact us at the address below for any additional questions about the management or use of personal data.

Information security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to Velsoft employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Enforcement

Velsoft regularly reviews its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Privacy Policy or our treatment of personal information by contacting us through this web site or by writing to us at

Privacy Matters
185 Provost St.
Suite B
New Glasgow, Nova Scotia
Canada, B2H 2P8

When we receive formal written complaints at this address, it is our policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Velsoft and an individual.

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). Each version of this Privacy Policy will be identified at the top of the page by its effective date.

If you have any additional questions or concerns about this Privacy Policy, please feel free to contact us any time through this web site or at

Privacy Matters
185 Provost St.
Suite B
New Glasgow, Nova Scotia
Canada, B2H 2P8